Patient Service Representative- Fort Washington, MD jobs in United States
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CRH Healthcare, LLC ยท 1 day ago

Patient Service Representative- Fort Washington, MD

CRH Healthcare is a leading urgent care operator in Maryland, seeking a Front Desk Receptionist to provide excellent customer service and clerical support. The role involves greeting patients, checking them in, and assisting with various administrative tasks to ensure a smooth patient experience.

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Hiring Manager
Dale Lineberry
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Responsibilities

Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
Check in patients, verify insurances, update necessary patient information in the system, and collect copay
Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
Promptly answer incoming phone calls
Maintain a neat and orderly waiting room
Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking
Responsible for opening and closing clinic procedures and reporting
Perform additional clerical duties as necessary

Qualification

Customer serviceReception/front desk experienceElectronic medical recordsBasic computer skillsTyping 25 wpmInterpersonal communicationDetail-oriented

Required

High school diploma or equivalent
Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)
Ability to work up to 12-hour shifts during the week or weekend as needed
Ability to escort or transport patients by wheelchair or stretcher when needed
Detail-oriented with excellent interpersonal communication skills
Basic computer skills including familiarity with electronic medical records
Types 25 words per minute
Reliable transportation to commute to assigned regional centers/clinics
May be required to travel to different centers / clinics within the region

Preferred

Customer service experience in a healthcare outpatient setting

Benefits

On-the-job Training
Employee flat-rate medical services at CRH-affiliated clinics
Medical, Dental, Vision Insurance
401(K) Match
Flexible Work Schedules
Generous PTO Plan
Employee Assistance Program
Complimentary Financial Planning
Collaborative Work Environment
Growth Opportunities
Annual Merit Increases
Employee Referral Bonuses

Company

CRH Healthcare, LLC

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CRH Healthcare, based in Atlanta, is a consumer- and quality-focused urgent care industry leader that helps patients Get in. Get out.

Funding

Current Stage
Late Stage
Total Funding
unknown
2018-12-19Acquired

Leadership Team

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Andrea Malik Roe
President, CFO, and Co-Founder
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Troy Steckler
Chief Operations Officer
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Company data provided by crunchbase