Oracle · 1 day ago
HCM Functional Consultant
Pleasanton, CA
Full-time
Onsite
Senior Level, Lead/Staff
$46.30/hr - $95.91/hr
8+ years expOracle is a world leader in cloud solutions, dedicated to driving customer success through innovation and expertise. As an HCM Functional Consultant, you will support Fusion applications, engage with customers to understand their business processes, and design solutions using Oracle Fusion tools while ensuring excellent customer service and issue resolution.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications
Responsibilities also include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer
You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills
You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively
You have excellent communication skills. You can clearly explain complex technical concepts
As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
Qualification
Required
8+ years of experience in implementation and support with 5+ years of experience with Oracle HCM Cloud product / solutions
Expertise in implementing and supporting Oracle Fusion HCM Applications
Proficient in HCM modules including Payroll, Core HR and Benefits. Experience with Time & Labor and Absence is a plus
Some experience with Redwood UI rollouts
Strong communication and relationship-building skills with diverse audiences, from executives to technical specialists
Excellent organizational and problem-solving abilities, capable of developing and adapting action plans
Experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications
Providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests
Passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills
Strong logical thinker with problem-solving skills, with the ability to collaborate effectively
Excellent communication skills. Can clearly explain complex technical concepts
Responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
Preferred
Bachelors degree or equivalent preferred
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
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