Field Service Technician jobs in United States
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Konica Minolta Business Solutions Canada · 1 day ago

Field Service Technician

Konica Minolta is a leader in business technology solutions, seeking a Field Service Technician to maintain and repair their advanced products. The role involves performing technical diagnostics, establishing customer relationships, and ensuring high levels of customer satisfaction while managing service visits and inventory.

Consumer ElectronicsRetailSoftware

Responsibilities

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates for each client account
Collaborate with the Account Management team to help resolve customer issues

Qualification

A+ CertificationN+ CertificationIT NetworksMechanical AptitudeCustomer Relationship Management

Required

0-2 years of experience with servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Reliable transportation to drive to customer sites daily

Preferred

A+ or N+ Certification and exposure to IT Networks a plus

Benefits

Competitive car allowance program and paid mileage
Company provided laptop and phone
Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Company

Konica Minolta Business Solutions Canada

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Everyday, Konica Minolta’s more than 41,000 employees across the globe work to enable their clients, coworkers and partners to succeed in reaching their maximum potential.

Funding

Current Stage
Late Stage
Company data provided by crunchbase