Konica Minolta Business Solutions Canada · 1 day ago
Field Service Technician
Konica Minolta is a leader in business technology solutions, seeking a Field Service Technician to maintain and repair their advanced products. The role involves performing technical diagnostics, establishing customer relationships, and ensuring high levels of customer satisfaction while managing service visits and inventory.
Consumer ElectronicsRetailSoftware
Responsibilities
Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates for each client account
Collaborate with the Account Management team to help resolve customer issues
Qualification
Required
0-2 years of experience with servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Reliable transportation to drive to customer sites daily
Preferred
A+ or N+ Certification and exposure to IT Networks a plus
Benefits
Competitive car allowance program and paid mileage
Company provided laptop and phone
Comprehensive benefits package including paid holidays, vacation, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Company
Konica Minolta Business Solutions Canada
Everyday, Konica Minolta’s more than 41,000 employees across the globe work to enable their clients, coworkers and partners to succeed in reaching their maximum potential.
Funding
Current Stage
Late StageRecent News
2025-10-02
GlobeNewswire News Room
2024-12-10
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