VML HEALTH · 4 weeks ago
Senior Program Manager (Commerce)
Rogers, Arkansas, United States
Full-time
Onsite
Senior Level
$75K/yr - $180K/yr
7+ years expWunderman Thompson is a global agency formed from the merger of VMLY&R and Wunderman Thompson, focusing on creativity, technology, and consultancy. They are seeking a Senior Program Manager to oversee commerce program delivery for a large CPG company, ensuring client satisfaction and managing project profitability across various retailers.
Marketing & Advertising
Responsibilities
Partner with Account leads to provide ongoing client satisfaction
You’ll oversee the development of integrated project and program deliverables across teams and agency partners, handling concurrent workstreams for multiple retailers across North America
Establish and maintain project and program communications
Oversee project estimations and staffing recommendations, while implementing new processes across large workstreams
Ensure calendars and deployment schedules are maintained for multiple operating units globally
Leverage AI where possible to optimize delivery and efficiency
Responsible for project profitability
Plan, track, and approve project expenses, billing, and invoices
Partner with the finance team to develop a consistent profitability and utilization view across all workstreams
Manage resource allocation on an ongoing, weekly basis, and monitor project burn rates, budgets, and reconciliations
Drive projects forward from point A to point B, ensuring excellent and timely delivery
Provide purpose, direction, and motivation to the team
You’ll be a champion for the work and internal project team by taking notes, following up, building timelines and plans, etc
You'll also build slides, create compelling stories, and manage comprehensive documentation
Qualification
Required
7+ years of experience in a PMO organization and delivery management, ideally within an agency setting
Shopper Marketing and Commerce experience is a must, with a background in CPG brands and omnichannel programs
Proven track record of managing direct reports
Experience working with integrated agency teams and external partner agencies
Familiarity with Smartsheet, Excel, Monday.com, Workday, and Jira
Interest in AI and how to leverage it as a delivery tool
Strong project management operations skillset, including effective meeting management and capturing actionable next steps
Ability to prioritize tasks, navigate challenges, and build operational rigor
Preferred
Experience with Workfront or Proof HQ is a plus
Benefits
Competitive benefits package
Company
VML HEALTH
VML is a leading creative company that combines brand experience, customer experience, and commerce, to create connected brands that drive growth.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Maureen Quattrocki
Chief Financial Officer
Mark McClendon
Chief Operating Officer, North America
Company data provided by crunchbase