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Pacific Companies · 19 hours ago

Credentialing Specialist

United States

Full-time

Remote

Entry Level

1+ years exp

Pacific Companies is a trusted firm in the healthcare industry, currently seeking a Risk Management Specialist to join their growing team. The role involves verifying clinician documents, facilitating the credentialing process, and ensuring a high level of customer service for both clients and clinicians.

Human ResourcesInformation TechnologyStaffing Agency

Comp. & Benefits

Hiring Manager

Bernice Voorheis

Responsibilities

Verifying all documents and employment history for clinicians

Submit background checks and drug screenings through HireRight for locum tenens clinicians

Follow up with clinicians and relevant clients on required paperwork to obtain privileges

Attend weekly calls with alternating departments and provide a status update on files in process

Follow up with recruiters on needed information to ensure a smooth credentialing and onboarding process

Utilize advanced problem-solving skills to resolve issues and conflicts that may arise

Communicate with in-house credentialing, recruiting, and human resource departments

Ensure a high degree of customer service to our clients as well as the clinicians to ensure both parties have a pleasant experience

Confirm clinicians are up to date with medical licenses and board exams as required by the client

Prepare and maintain accurate records such as reports, forms, and correspondence

Qualification

Credentialing experienceCustomer service skillsAttention to detailVerbal communicationWritten communicationMultitaskingProficient in EnglishConflict resolution skillsSelf-motivatedTeam player