USAJOBS · 1 month ago
Heath Technician (Hearing Instrument Specialist)
Johnson City, Tennessee, USA
Full-time
Onsite
Entry, Mid Level
$40K/yr - $58K/yr
1+ years expUSAJOBS is seeking a Health Technician (Hearing Instrument Specialist) to support the Audiology and Speech-Language Pathology Service at James H. Quillen VA Medical Center. The role involves providing patient care, supporting diagnostic and treatment procedures, and assisting with hearing aid management and patient education.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure
Support functions include both direct patient care and administrative duties
Direct patient care duties may include, but not limited to the following:
Hearing aid troubleshooting and repair
Performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance)
Fabricating earmold impressions with proper (non-diagnostic) otoscopy
Ordering earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds, if necessary
Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation
Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment
Assisting patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories
The incumbent is responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES
The HIS completes documentation per medical center policy for timeliness for each episode of care and codes procedures as appropriate in the patient record in preparation for co-signature by the audiologist
Administrative duties may include, but not limited to the following:
Maintaining comprehensive supply and equipment tracking systems to include monitoring stock of RME and consumable items
Ensuring proper inventory levels to complete the daily tasks
Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory
The HIS assists patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care
Qualification
Required
U.S. Citizenship
Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists; OR Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas
Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia
Individuals must hold active board certification from the National Board for Certification in Hearing Instrument Sciences (NBC-HIS)
Health Technician (HIS) candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f)
Must be proficient in written and spoken English
All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment
Selective Service Registration is required for males born after 12/31/1959
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Benefits
Recruitment Incentive (Sign-on Bonus): May be authorized for highly qualified applicants
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
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