Docusign · 1 day ago
Partner Program Manager, Sell Track
Docusign is a leading company in e-signature and contract lifecycle management, serving over 1.5 million customers worldwide. The Partner Program Manager, Sell Track is responsible for designing and optimizing global partner programs to enhance reseller and distributor ecosystems, focusing on partner activation and sustained revenue growth.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
Responsibilities
Own the strategy, design, and execution of the Sell Track, focused on partners who resell, distribute, and transact DocuSign offerings
Define the partner journey including lifecycle phases, competency requirements, incentives, and benefits—ensuring it aligns with reseller and distributor business models
Integrate AI-enabled insights to identify opportunities for growth, scale, and partner performance optimization
Build and maintain scalable global partner programs across the full partner lifecycle: recruitment, onboarding, enablement, incentives, benefits management, compliance, and performance tracking
Develop incentive structures (rebates, MDF, accelerators, and performance-based benefits) that drive reseller and distributor engagement and revenue outcomes
Embed AI-driven enablement, automation, and analytics as foundational elements of program delivery
Establish program governance models, KPIs, and scorecards to monitor partner performance and incentive ROI
Utilize analytics and AI forecasting to evaluate program health, partner profitability, and the effectiveness of incentives, making iterative improvements based on data-driven insights
Partner with operations and analytics teams to create scalable, automated partner workflows for incentives, deal management, and program compliance
Ensure partner programs are measurable, efficient, and tightly aligned to global GTM and revenue objectives
Collaborate with channel leaders, alliances teams, marketing, product, finance, legal, enablement, and operations to bring programs to market and ensure seamless execution
Lead cross-functional initiatives that enhance partner experience, streamline incentive operations, and reinforce partner value
Develop executive-level reports, dashboards, and presentations using AI-enhanced visualization tools to inform senior leadership and influence strategic decisions
Communicate program performance, partner outcomes, and incentive impact clearly and confidently
Define and optimize the end-to-end partner experience for resellers and distributors
Use AI-enabled personalization, improved partner portal functionality, and scalable digital engagement to enhance partner satisfaction and program adoption
Qualification
Required
12+ years of experience in reseller & distributor partner programs, channel strategy, or ecosystem management within technology or SaaS
Experience building and managing reseller and distributor-focused partner programs, including incentives, benefits, and performance frameworks
Experience using AI tools or automation to scale partner engagement, operations, or program analytics
Experience with reseller and distributor business models, sales motions, margin structures, and value creation levers
Ability to design and implement incentive programs aligned to business goals (rebates, MDF, accelerators, performance-based rewards)
Bachelor's degree in Business, Marketing, or related field
Preferred
MBA
Strong analytical and financial modeling skills, including evaluating partner ROI and incentive effectiveness using AI-enhanced insight
Demonstrated ability to influence and collaborate across functions, regions, and partner segments
Exceptional communication, program management, and stakeholder engagement skills
Familiarity with AI-powered partner management platforms, analytics solutions, and partner enablement systems
Experience launching, scaling, and managing global SaaS reseller/distributor programs
Ability to thrive in a fast-paced, evolving, and matrixed environment
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Recent News
2026-01-07
2025-12-19
Company data provided by crunchbase