Eastern Nephrology Associates, PLLC · 1 month ago
Chief Operating Officer
Greenville, NC
Full-time
Onsite
Director/ExecutiveEastern Nephrology Associates (ENA) is a physician-owned nephrology practice delivering comprehensive kidney care across a large region. The COO will oversee daily operations, ensure high-quality patient care, and drive operational excellence in a multi-site environment while advancing the organization's long-term vision in kidney disease management and value-based care.
Hospital & Health Care
Responsibilities
Multi-site operations across clinics, dialysis rounding operations, and ancillary services
Standardization of workflows, policies, and operating rhythms across locations
Performance management: dashboards, access, productivity, quality, patient experience, staffing stability
Patient access: scheduling, referral flow, call performance, capacity planning
Cross-functional alignment across physicians, APPs, nursing, clinic leaders, and support teams
Growth execution: operational planning for expansion, new services, and value-based care readiness
Compliance and risk: audit readiness, credentialing support, documentation standards, complaint response
Technology enablement: EHR optimization, analytics, interoperability, telehealth, patient engagement tools
People leadership: develop managers and directors, set expectations, drive accountability, strengthen culture
Qualification
Required
Senior operations leadership in a multi-site ambulatory medical group or specialty practice, with accountability for access, staffing models, workflows, and results
Strong partnership with physician owners and leaders, including navigating pushback and driving decisions to closure
Track record of developing leaders and building a culture of accountability without damaging culture
Comfortable making and owning hard calls (staffing, access, quality, complaints, vendors)
Working knowledge of dialysis workflows and CKD/ESRD care, value-based kidney care is a plus
Preferred
Master's degree preferred (MHA, MBA, MPH, MSN, or similar)
Company
Eastern Nephrology Associates, PLLC
Eastern Nephrology Associates provides comprehensive kidney care throughout eastern North Carolina and northeastern South Carolina.
Eastern North Carolina and Northeastern South Carolina, North Carolina, US
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase