Customer Service Representative - Referrals jobs in United States
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MultiCare Health System ยท 1 day ago

Customer Service Representative - Referrals

positionTacoma, WA
timePart-time
remoteOnsite
seniorityEntry Level
money$22.97/hr - $33.05/hr
date1+ years exp

MultiCare Health System is dedicated to providing a sense of belonging for its employees and is seeking a Customer Service Representative for their Laboratories Northwest. The role involves ensuring high levels of customer service, handling administrative functions, and maintaining patient confidentiality in a laboratory setting.

Health CareInformation TechnologyMedicalPrimary and Urgent Care
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H1B Sponsor Likelynote

Responsibilities

Provides telephone-based customer service
Documents communications with clients
Handles specimen transportation
Performs accessioning of specimens into the data management system
Provides prices
Places lab orders
Corrects various report and billing errors
Maintains courier vehicles
Dispatches couriers to clients

Qualification

Customer serviceLaboratory experienceMA-P licenseData management systemCommunication skills

Required

High School diploma or equivalent
Depending on assigned area, MA-P license may be required
Minimum one (1) year of experience in a laboratory setting or providing customer service support

Benefits

Medical
Dental
Retirement benefits
Paid time off

Company

MultiCare Health System

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Multicare Health System operates as a not-for-profit health care organization.
dateFounded in 1882
location
Tacoma, Washington, USA
people-size10001+ employees
web-link
http://www.multicare.org

H1B Sponsorship

MultiCare Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (56)
2024 (53)
2023 (44)
2022 (7)
2021 (11)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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James Lee
Executive Vice President, Population Based Care & Chief Financial Officer
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Recent News

HealthCareIT News
MultiCare uses predictive analytics to add 3,200 surgeries in one year
2025-12-24
PR Newswire
CHIME Honors 18 Organizations for Achieving Highest Level of Digital Health Excellence in 2025 Digital Health Most Wired (DHMW) Survey
2025-11-07
Fierce Healthcare
Samaritan Health Services to join MultiCare Health System
2025-10-27
Company data provided by crunchbase