Western Alliance Bank · 2 weeks ago
Encompass Systems Manager
Dallas, TX
Full-time
Onsite
Senior Level
$160K/yr - $197K/yr
5+ years expWestern Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, and they are seeking an Encompass Systems Manager to lead a team responsible for configuring and maintaining the Encompass Loan Origination System. The role involves overseeing system enhancements, ensuring compliance, collaborating with stakeholders, and driving automation initiatives.
BankingFinanceFinancial Services
Responsibilities
Design and implement system enhancements, including business rules, input forms, workflows, and custom fields to optimize mortgage origination processes
Collaborate with business stakeholders (loan officers, underwriters, compliance teams) to gather requirements and deliver technical solutions aligned with business goals. Ensure Change Management procedures are followed for Encompass, which is a SOX managed application
Oversee access controls and security settings within Encompass to enforce role-based permissions and prevent unauthorized access. Provide advanced troubleshooting and Tier 3 support for complex Encompass issues, including root cause analysis and resolution
Drive automation initiatives to streamline workflows, reduce manual processes, and improve operational efficiency across the mortgage lifecycle. Stay current with ICE Mortgage Technology updates and industry best practices, ensuring timely adoption of new features and compliance requirements
Lead and manage a team of Encompass administrators and developers responsible for the configuration, customization, and maintenance of the Encompass Loan Origination System (LOS) and related integrations. Manage the team’s work and requirements using Azure DevOps (ADO) and Git Repos
Qualification
Required
5+ years of related experience in IT--App Support, IT--Development, IT--Networking or similar field
Bachelor's degree in related field required
Previous leadership experience required
Intermediate knowledge of general Financial Services or Banking is preferred
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate to advanced experience in managing mid sized technology team within multiple functional areas while ensuring highest quality delivery of complex products or services
Intermediate to advanced experience with the execution KPIs and meeting timelines
Advanced speaking and writing communication skills
May require up to 25% travel
Preferred
Intermediate knowledge of general Financial Services or Banking is preferred
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
CHRO, EVP
Recent News
2026-01-22
Morningstar.com
2026-01-09
Company data provided by crunchbase