Technical Project Manager and Solutions Architect jobs in United States
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PAWS Chicago · 3 weeks ago

Technical Project Manager and Solutions Architect

positionChicago, IL
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$85K/yr - $95K/yr

PAWS Chicago is seeking a proactive and technically adept Technical Project Manager and Solutions Architect to join their growing team. This role involves leading the implementation of third-party software solutions and guiding the development of new modules within the Salesforce ecosystem, with a focus on the initial project of implementing a new Electronic Medical Record system.

EventsHomeless ShelterNon ProfitPet

Responsibilities

Actively engage with business stakeholders (virtually or in person) to identify needs, pain points, and opportunities for improvement
Document and translate business requirements into clear user stories and technical specifications
Analyze cross-departmental impacts and ensure alignment across teams
Own the full project lifecycle — from initial scoping and prioritization through delivery, testing, deployment, and feedback loops
Use tools like Jira and Confluence to track progress, manage sprints, and communicate status updates
Provide regular status reporting to leadership, surfacing risks, blockers, and upcoming deliverables
Triage, troubleshoot, and resolve user-reported technical issues; escalate to developers when needed
Test new features, coordinate UAT, gather user feedback, and support ongoing optimization
Perform basic Salesforce administrative tasks (e.g., fields, validation rules, reports, flows/workflows) to accelerate delivery
Support system operations post-deployment, contributing to long-term sustainability and adoption

Qualification

Salesforce integrationBusiness analysisProject managementProVet CloudJiraConfluenceTechnical supportUser feedbackStakeholder engagement

Required

Proactive and technically adept
Strategically minded
Experience in project management
Experience in business analysis
Experience in solutions architecting
Hands-on technical execution skills
Ability to lead the implementation of third-party software solutions
Ability to guide the development of new modules within Salesforce ecosystem
Curious and detail-oriented
Comfortable navigating operations within an animal shelter
Ability to translate complex, cross-departmental needs into actionable technical requirements
Experience in stakeholder engagement and requirement gathering
Ability to document and translate business requirements into clear user stories and technical specifications
Ability to analyze cross-departmental impacts and ensure alignment across teams
Ownership of the full project lifecycle from initial scoping to delivery
Experience using tools like Jira and Confluence
Ability to provide regular status reporting to leadership
Ability to triage, troubleshoot, and resolve user-reported technical issues
Experience in testing new features and coordinating UAT
Ability to perform basic Salesforce administrative tasks
Support system operations post-deployment

Company

PAWS Chicago

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PAWS Chicago is committed to putting measures in place to end the killing of homeless dogs.
dateFounded in 1998
location
Chicago, Illinois, USA
people-size51-200 employees
web-link
https://www.pawschicago.org

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Banfield Foundation
2023-06-15Grant

Leadership Team

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Susanna Wickham
Chief Executive Officer
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Alexis Fasseas
Co-Founder
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Recent News

Press Telegram
Puppies rescued from flood-stricken Texas arrive at Chicago shelter
2025-07-18
Banfield Foundation Donates Mobile Veterinary Units, Bringing Preventive Care to Rural Communities, Inner Cities, and Native Nations
2025-04-23
WGN-TV
Chicago animal shelter partners with local pizza joint to help out four-legged friends
2024-04-25
Company data provided by crunchbase