Xylem · 23 hours ago
Senior Program Manager
Linthicum Heights, MD
Full-time
Onsite
Senior Level, Lead/Staff
$130K/yr - $170K/yr
10+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. The Senior Program Manager will oversee strategic growth of select program clients, ensuring successful delivery of program scope and maximizing value for both Xylem and its clients through effective program management and relationship building.
Professional ServicesSporting GoodsTravel
Responsibilities
Develop and execute pipeline asset management plans for strategic accounts in collaboration with internal and external stakeholders
Lead selection of strategic accounts in collaboration with sales and operations
Develop a process/methodology to standardize program management across North America in a scalable fashion
Define client program operations, goals, and workflows in accordance with contracts, bid documents, and Xylem standard procedures and practices
Develop and execute strategic program roadmaps over multi-year horizons to unlock benefits, metabolize opportunities, and protect from risks within the unique context of the program
Monitor and control budgets and forecasts at program-level, working with Project Delivery resources to ensure alignment at project-level and task-level
Schedule and attend progress meetings and prepare progress updates for both client and Xylem leadership
Develop a deep understanding of their clients’ strategic and asset resiliency goals and position Xylem to contribute positively to those goals
Understand the intricacies of a client’s linear asset network – how it’s operated, how it’s maintained, how it fails, how level of service performance is measured
Synthesize results from condition assessments and engineering analyses across the pipeline network to ensure recommendations are consistent with client and program linear asset management goals
Ensure client deliverables complete appropriate technical reviews and quality control prior to delivery to client
Industry leadership at conferences, committees, and workshops
Leverage technical pipeline management expertise to navigate various discussions with clients, building trust and credibility
Support Project Delivery staff conducting assessment work within the program team, providing voice of client feedback and ensuring quality as well as adherence to unique program processes
Develop internal relationships to support the overall growth and success of Assessment Services, mentor peer and mid-level staff
Keep informed of new developments and requirements affecting the organization for the purpose of recommending changes in programs or applications
Available to support clients during non-routine business hours
Participation in Xylem Watermark volunteer activities
Qualification
Required
Professional Engineer designation and/or Project Management Professional (PMP) designation
Bachelor's degree in an Engineering discipline with a minimum of 10 years of related work experience, including at least 5 years of experience managing clients/programs with large ongoing contracts
Engineering consulting, construction, and/or water/wastewater experience
Excellent team leadership skills and experiences including the proven ability to mentor and informally lead others, conflict and issue resolution, and ability to motivate and inspire others
Is highly influential and persuasive, develops trusted relationships internally and externally
Exhibits sound judgement, has the willingness to make decisions
Strong interpersonal skills and the ability to work well as part of a team
Demonstrated excellent verbal and written communication skills
Ability to manage key stakeholder interests, while at the same time managing conflicting priorities and business interests
The ability to work logically and systematically, with good time management
Proven ability to make decisions that are based on analytics/facts/observations and adhere to standard operating procedures/policies
Able to ensure project deliverables are compliant with all applicable codes and standards, both internally and externally
Demonstrate a commitment to Safety, Environment, and Quality
Problem-solving and decision-making skills plus the ability to think laterally while offering creative solutions
IT literacy and the ability to handle electronic data
Flexibility and the ability to manage change
Proactive with a high level of attention to detail
Preferred
Program Management Professional (PgMP) designation
Bachelor's degree in an Engineering discipline
Benefits
Medical
Dental
Vision plans
401(k) with company contribution
Paid time off
Paid parental leave
Tuition reimbursement
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
H1B Sponsorship
Xylem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
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