CenTrak · 1 day ago
Technical Trainer
Newtown, PA
Full-time
Hybrid
Senior Level
5+ years expCenTrak is a leader in Real-Time Location Systems (RTLS) and a subsidiary of Halma plc, committed to enhancing healthcare operational workflow and patient care quality. The Technical Trainer will deliver training programs on software and hardware solutions to internal teams, customers, and partners, while also creating and documenting training materials to optimize customer satisfaction.
Health CareHospitalityMedical
Responsibilities
Develop and Deliver Training: Create and conduct onsite and virtual training sessions to teach channel partners and staff about our RTLS products, ensuring a clear understanding of technical concepts for users of varying skill levels
Technical and Field Support: Provide onsite and remote training and demonstration support, conduct hands-on demonstrations, and offer technical troubleshooting during sessions
Create Learning Materials: Develop high-quality training resources, including presentations, user manuals, video tutorials, quick reference guides, and other learning aids. Assist with the creation of training documentation
Learning Management System (LMS) Management: Utilize the LMS platform to track training progress, manage certifications, and evaluate training effectiveness
Customer Satisfaction and Feedback: Ensure high levels of training satisfaction, collect feedback, and implement improvements based on customer and partner needs
Qualification
Required
Bachelor's Degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field
5+ years of experience in technical training, with a strong understanding of both software and hardware systems
Excellent analytical, interpersonal communication, and presentation skills
Experience with e-learning tools, LMS platforms, and maintaining training documentation
Ability to travel 50%-75% to deliver training and support at customer premises
Must be able to pass credentialing criteria for healthcare contractors
Provide in-depth training detailing how to create an RTLS map design properly, conduct a site survey to validate the design, install and configure RTLS equipment for various solutions, and detail best practices for testing and certifying a successfully installed system
Preferred
Instructional design or training-related certifications
Technical certifications (e.g., CompTIA, Cisco, Microsoft)
Networking skills to include experience of Networking Protocols, Network Devices, Operating Systems, Network Security, Monitoring Tools, and Cloud Platforms
Additional technical skills, including electrical experience and interpreting architectural designs
Experience in the healthcare industry is preferred
Able to work from Newtown PA headquarters
Company
CenTrak
CenTrak is a hospital that offers real-time location system solutions for healthcare.
201-500 employees
H1B Sponsorship
CenTrak has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (1)
2023 (10)
2022 (15)
2021 (2)
2020 (17)
Funding
Current Stage
Growth StageTotal Funding
$0.83M2016-02-05Acquired
2010-10-29Series Unknown· $0.83M
Leadership Team
F
Francis Li
VP, Manufacturing
Steffi Thorlichen
Chief Experience Officer
Recent News
2025-10-27
2025-06-05
Company data provided by crunchbase