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GES - Global Experience Specialists · 3 days ago

Inside Sales Specialist

United States

Full-time

Remote

Entry Level

2+ years exp

GES - Global Experience Specialists is seeking an Inside Sales Specialist to provide sales and support within their Products & Services department for the North American Exhibitions business unit. The role involves telemarketing, managing customer inquiries, and meeting sales targets while ensuring excellent customer service satisfaction.

AdvertisingEventsMarketingService Industry

Responsibilities

Telemarketing customers as the inside sales representative for the purpose of selling GES products and services

Complete outbound phone and email campaigns and receive inbound sales order calls

Meet established revenue and sales targets

Generate product and services leads for the purpose of securing additional exhibitors/new customers for GES

Ability to multitask various quotes and sales orders to ensure bookings

Ability to work with general managers, operations, and other departments to ensure products and services delivered to exhibitors at show site

Consistently maintain accurate documentation in appropriate business systems, such as Salesforce, and Oracle

Maintain excellent customer service satisfaction for both internal and external customers; ensure connecting external customers with the proper internal resource

Educate exhibitors on using our eCommerce platform, Expresso, and direct them to appropriate resources

Other duties assigned

Qualification

Phone sales experienceCustomer service skillsSalesforce proficiencyOracle proficiencyConsultation skillsOrganizational skillsProblem-solving skillsVerbal communicationWritten communication

Required

High School/GED required

Previous experience phone sales and cross selling products

Must be able to learn product line and verbally describe to clients without the use of industry jargon

Display the consultation skills necessary to successfully represent and sell products and services to existing customers and prospects

Strong organizational, problem-solving skills to provide first class customer service experience

Preferred

2 years of Transportation, Exhibition or Trade Show sales experience a plus

Company

GES - Global Experience Specialists

GES provides a wide-range of services, including official show services, audio visual, cutting-edge creative and design. It is a sub-organization of Viad Corp..

Founded in 1939

Las Vegas, Nevada, USA

1001-5000 employees