Technology Services Associate jobs in United States
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Philadelphia Phillies · 1 month ago

Technology Services Associate

The Philadelphia Phillies are seeking a Technology Services Associate, a part-time seasonal position geared towards students studying information technology. This role involves providing technical support during Game Day Technology operations and assisting with various technology-related projects.

Sports
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Respond to users requiring assistance and manage a queue of support tickets ensuring their timely resolution
Assist in the deployments of PCs, tablets, phones, network equipment, applications, and other technologies
Assist in software, hardware, network, and application troubleshooting
Collaborate with team members to research, troubleshoot, and resolve issues
Complete checks of Game Day technology (e.g., TVs, Applications, etc.) to ensure proper operations
Assist in performing preventative maintenance and upgrades on PCs, tablets, phones, network equipment and applications
Assist with technology lifecycle management by inventorying new assets, reassigning devices, and decommissioning devices
Other duties as assigned

Qualification

Technical supportTroubleshootingOperating systemsNetwork conceptsProductivity applicationsCustomer serviceTime managementTeamwork

Required

Currently enrolled in Information Technology or Computer Science classes/program studying Management Information Systems, Networking, Application Management, Computer Repair, and/or related topics
Demonstrated ability with foundational technology skills, e.g., familiarity with operating systems and their configuration, an understanding of basic network concepts, ability to set up peripherals, and troubleshooting technical issues
Understanding of recent Windows and Mac operating systems
Knowledge and understanding of productivity applications, e.g., Box, Dropbox, Teams, Slack, Zoom, Office 365, Google Workspace, Jira, etc
Strong communication skills with a focus on delivering excellent customer service
Exceptional time management skills
Ability to work both independently and as a part of team
Ability to lift 50 pounds

Company

Philadelphia Phillies

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The Phillies are the oldest continuous, one-name, one-city franchise in all of professional American sports

H1B Sponsorship

Philadelphia Phillies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2022 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
$600M
2024-11-01Secondary Market· $600M

Leadership Team

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Zo Obradovic
Principal Engineer, Baseball Research & Development
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Company data provided by crunchbase