TK Elevator · 1 month ago
Operations Coordinator- Repair (Portland)
Portland, OR
Full-time
Onsite
New Grad, Entry Level
$25/hr - $27/hr
0+ years expTK Elevator is currently seeking an experienced Operations Coordinator- Repair in Portland, OR. The role involves performing administrative duties associated with the service operations department to ensure efficient and cost-effective functioning.
B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering
Responsibilities
Review Dispatch callback report to identify all callbacks held for morning service
Verify manpower has been assigned
Review unassigned tickets with service superintendent or service manager
Review and update branch flowchart, Shared Calendar, On Call Manager and On Car List. Sends detailed notification to Dispatch daily by 2:00PM
Obtain updates from superintendent to update the Down Car List. Communicate down car information to dispatching
Review work in progress report weekly and provide update to regional shared services
Provides status to National Accounts and customers on open work orders, completed callbacks and repairs. Update evening ticket with the monthly work order #
Maintain and track field employee vacations requests and enter into Ops tracking system
Act as liaison between the branch operations and regional dispatch
Assists mechanics with information technology downloads on mobile devices and into other Systems, ordering, brochures and tools. Order new phones and replacements for service and repair department
Assists managers with safety meetings and maintains documentation
Assists service manager with a review of weekly pre-invoicing reports. Review special accounts for billing. Obtain purchase orders for jobs that require purchase orders for billing
Entering time and expense manually for payroll, cost corrections and Friday payroll submission. Track and send receipts to regional office
Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices
Performs research and review for Service Manager - which may include running Account History reports, work in process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls
Assign assistant tickets to mechanics, as needed
Compile data and complete reports for high profile service accounts, as needed
Compile data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation)
Review open ticket report and submits to regional dispatchers
Review invoice on-hold reports and works with Regional Procurement Department to correct
Order uniforms for service
Manage vehicles and submits change forms to LeasePlan (N/A if branch has office manager or warehouse supervisor)
Qualification
Required
High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or an equivalent combination of education and experience
Preferred
Some elevator repair administrative work preferred
Oracle database knowledge preferred
Benefits
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
Company
TK Elevator
TK Elevator manufactures technology-driven escalators, elevators, passenger boarding bridges, platform lifts, and automatic doors.
Founded in 1970Düsseldorf, Nordrhein-Westfalen, DEU
10001+ employees
H1B Sponsorship
TK Elevator has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (6)
2022 (8)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Alat
2025-02-24Secondary Market
2020-02-28Acquired
Leadership Team
Kevin Lavallee
President and CEO, North America and Australia
Jason Harrington
Director Advanced Manufacturing
Recent News
2025-12-11
Company data provided by crunchbase