DAT Freight & Analytics ยท 3 days ago
Key Account Manager
United States
Full-time
Remote
Mid Level
$54K/yr - $72K/yr
3+ years expDAT Freight & Analytics is a leading technology company in the transportation and logistics sector. They are seeking a Key Account Manager to oversee high-value accounts, enhance client satisfaction, and drive revenue growth through strategic account management.
LogisticsTransportation
Responsibilities
Manage a designated portfolio of 150 to 200 high-value accounts
Achieve targets for account retention and identify and execute growth opportunities (upsell/cross-sell)
Proactively monitor and report on key account performance metrics, ensuring client satisfaction and achieving revenue targets
Serve as the primary point of contact for resolving customer issues related to billing, contracts, and service adjustments (e.g., invoice questions, downgrades, cancellations)
Act as a strategic consultant to customers, leveraging in-depth market knowledge of the full truckload marketplace to prescribe complex, multi-product SaaS and data solutions that address their most pressing operational and financial challenges
Partner with Product, Marketing, Legal, and Finance teams to secure resources, negotiate favorable national contracts, and champion customer needs, ensuring a superior end-to-end customer experience
Utilize and maintain Salesforce as the system of record for all account intelligence, pipeline management, and strategic initiatives, ensuring a high level of data integrity and sales process rigor
Qualification
Required
Bachelor's Degree is required
Minimum of 3+ years of professional experience in Key Account Management, Sales, or a related commercial role
3+ years of experience in transportation/logistics or within the SaaS (Software as a Service) industry serving the transportation sector is required
Demonstrated ability to manage a large portfolio of accounts while achieving retention and growth targets
Exceptional skills in building and maintaining strong client relationships, including C-suite and primary decision-makers
Strong analytical skills for reviewing product usage, adoption data, and key performance indicators (KPIs)
Proficiency with CRM software (e.g., Salesforce) and experience tracking deal stages, forecasts, and renewal activities
Excellent communication, presentation, and negotiation skills
Benefits
Medical, Dental, Vision, Life, and AD&D insurance
Parental Leave
Flexible Time Off (FTO) program
An additional 10 holidays of paid time off per calendar year
401k matching (immediately vested)
Employee Stock Purchase Plan
Short- and Long-term disability sick leave
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program
Additional programs - Employee Referral, Internal Recognition, and Wellness
Free TriMet transit pass (Beaverton Office)
Competitive salary and benefits package
Collaborative and supportive team culture
Employee Resource Groups
Company
DAT Freight & Analytics
DAT Freight & Analytics maintains a market for truckload freight.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Clementz
President and CEO
Tony Salazar
Chief Financial and Operating Officer
Recent News
2025-10-24
2025-10-16
Company data provided by crunchbase