Upstart · 3 weeks ago
Business Operations Lead, Growth
United States
Full-time
Remote
Senior Level
$131K/yr - $181K/yr
6+ years expUpstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. The Business Operations Lead, Growth will serve as a strategic partner to the CMO, driving operational clarity and alignment across the Marketing vertical while managing key processes and cross-functional initiatives.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Serve as a strategic partner and thought leader to the CMO—driving focus, operational clarity, and alignment across the Marketing vertical
Lead quarterly and annual planning processes; ensure priorities and goals ladder up to company strategy and are resourced appropriately
Manage the operating rhythm of the org—including leadership meetings, QBRs, OKR tracking, and executive updates
Act as a central point of communication across ~150-person org, distilling complex initiatives into crisp updates and frameworks for decision-making
Spin up and drive high-impact cross-functional initiatives—ranging from AI-enabled enhancements to partnership operations to new channel or program launches
Support org design efforts, onsite strategy, and internal communications in close collaboration with the EA team
Deliver regular Growth updates to the CEO and senior executive team, ensuring Marketing’s work is visible, measurable, and aligned
Qualification
Required
6–10 years of experience in business operations, strategy, consulting, or cross-functional program management
Proven track record supporting senior executives or leading operational planning within complex, fast-paced organizations
Strong analytical and planning skills; able to break down ambiguous problems and structure actionable plans
Experience managing operating cadences (e.g., goal-setting, business reviews, dashboards)
Demonstrated success working with cross-functional teams including Marketing, Product, Engineering, Finance, and Partnerships
Preferred
Experience in a Chief of Staff, BizOps, or strategic planning role within a technology company
Knowledge of AI-enabled technologies and their application in go-to-market or partnership strategies
Skilled in creating executive-facing presentations, memos, and communication frameworks
High emotional intelligence and ability to build trust and rapport with senior leaders and diverse stakeholders
Familiarity with marketing performance metrics, financial modeling, and resourcing strategies
Ability to flex between strategic work and tactical execution; thrives in dynamic, context-switching environments
Benefits
Target bonuses
Equity compensation
Generous benefits packages (including medical, dental, vision, and 401k)
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase