ThinkShout ยท 3 weeks ago
Information Architecture and Website Content Strategist Contractor
United States
Contract
Remote
Senior Level
5+ years expThinkShout is a certified B Corp dedicated to delivering exceptional web development and user experience to nonprofits and forward-thinking organizations. They are looking for a contractor who will lead project teams and work directly with clients to define and execute comprehensive content strategies, focusing on creating well-organized, sustainable content that meets audience needs and organizational objectives.
Information TechnologyInternetInternet of ThingsSoftware
Responsibilities
Communicate effectively with project teams and clients stakeholders
Manage your own work and tasks, ensuring on-time, on-budget, delivery
Collaborate openly, sharing work and incorporating feedback from team members
Keep track of your own time for estimation and invoicing purposes
Easily context switches and works across different projects
Stakeholder interview guides and summaries
Client workshop facilitation
Interactive workshop assets in Figjam
Competitive Analysis
User research plans and findings (interviews, surveys, etc.)
Website content, IA, and analytics audits
Strategy Briefs
Content inventories
Content gap analyses and improvement recommendations
Content migration plans and mapping documents
Content prioritization frameworks (e.g., core vs. supporting content)
Page-level content guidance
Editorial or governance recommendations
Sitemap (current and proposed)
Navigation recommendations
Content models
Entity relationship diagrams
Taxonomy, and tag systems
Design and UX collaboration
Design review feedback focused on clarity, hierarchy, and comprehension
Client presentations
Internal team meetings
Usability test plans and scripts (IA/content-focused)
Synthesis reports with prioritized recommendations
Measurement plans outlining KPIs and success metrics
Keyword research summaries tied to IA and content structure
SEO recommendations for page titles, meta descriptions, headings
Guidance for AI search optimization (AIO/GEO) related to structured content
Client-facing strategy presentations
Workshop agendas and facilitation materials
Decision-making documentation with final deliverables that clearly explain tradeoffs and rationale
Qualification
Required
5-10 years of creating UX, IA, and content strategy for complex content systems
User-centered research and facilitation
Using research, audits, and analytics to inform recommendations
Understanding how website content, structure, and performance impacts SEO, AIO, GEO
Partnering with designers and developers to align recommendations with project constraints
Partner closely with designers to ensure content strategy supports strong UX
Using emerging AI tools to analyze content and guide strategic recommendations
Simply explaining complex IA and content decisions to project teams and client stakeholders
Communicate effectively with project teams and clients stakeholders
Manage your own work and tasks, ensuring on-time, on-budget, delivery
Collaborate openly, sharing work and incorporating feedback from team members
Keep track of your own time for estimation and invoicing purposes
Easily context switches and works across different projects
Figma and Figjam
Google Workplace
CMS platforms: WordPress and Drupal
Google Analytics 4
SEO tools (basic keyword research and on-page optimization)
LLM prompting (any popular model)
Usability testing tools (tree testing, card sorting, moderated tests, etc.)
Company
ThinkShout
ThinkShout is an internet company providing open source engagement solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase