CENTERS, LLC · 1 month ago
PT Customer Service Supervisor
US-VA-Farmville
Full-time
Onsite
Mid LevelCENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. The Customer Service Supervisor is responsible for providing point of sale customer service, managing inventory, and ensuring accurate information is communicated to patrons at the Joan Perry Brock Center.
ConsultingInformation Technology
Responsibilities
Provide point of sale service and manage inventory for tickets to all Longwood events and merchandise in Team Store
Manage and maintain Will Call tickets and tickets for distribution
Communicate with all patrons and guests who enter the facility and be knowledgeable about events and services offered by Joan Perry Brock Center
Communicate all policies and procedures to patrons regarding access control and sales
Keep a clean and presentable workspace
Provide tours as needed to patrons
Ability to handle and count money while reconciling money drawers
Work with the full-time staff to ensure proper cash handling
Provide back-up support for Office Manager/Business areas
Attend all staff meetings, monthly meetings and communicate as needed through emails, group messaging, and telephone
Follow and adhere to all procedures and guidelines
Assist in other duties as required
Qualification
Required
Customer service experience
Excellent communication skills including active listening
Service-oriented and able to resolve customer grievances
Basic knowledge of computer skills with the ability to learn new software
Ability and willingness to enforce policies
Must be able to discuss, converse with, and exchange accurate information with patrons, staff, stakeholders, etc
Benefits
Comprehensive information about the competitive benefits package
Company
CENTERS, LLC
CENTERS offers a full spectrum of facility management and planning solutions that maximize value, mitigate risk, support mission, and provide sound fiscal management.
Founded in 1991
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Brailsford
CEO
Recent News
Data Center Knowledge
2024-06-01
Business Journals
2024-05-12
2024-04-02
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