Apply on Employer Site

Fay Servicing, LLC · 3 weeks ago

Investor Reporting Analyst II

Farmers Branch, TX

Full-time

Hybrid

Senior Level

$38.65/hr - $42/hr

5+ years exp

Fay Servicing is a specialty mortgage servicer committed to innovative servicing solutions for residential and business purpose loans. The Investor Reporting Analyst II will manage complex investor reporting tasks, agency relationships, and ensure compliance with investor and regulatory guidelines while driving process improvements.

FinanceFinancial ServicesMortgageReal Estate

Responsibilities

Managing complex investor reporting tasks, including managing agency relationships with Fannie Mae, Freddie Mac, and Ginnie Mae, as well as complex securities transactions

Preparing and issuing daily and monthly reports and processing the transfer of loans between clients or agencies

Reviewing and resolving monthly custodial account reconciliations and conducting in-depth analysis of servicing transactional data to ensure compliance with investor and regulatory guidelines

Serving as a subject matter expert in investor reporting, ensuring compliance, accuracy and efficiency in all deliverables, while driving process improvements and addressing escalated issues

Qualification

Investor ReportingAgency Reporting RequirementsMortgage Servicing KnowledgeData AnalysisServicing PlatformsMS ExcelAnalytical SkillsClient-FocusedCommunication SkillsInterpersonal SkillsDecision-Making SkillsTime ManagementAttention to DetailCollaboration Skills

Required

Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required

5+ years' experience in Investor Reporting or Investor Accounting with advanced knowledge of agency reporting requirements (Fannie Mae, Freddie Mac, Ginnie Mae) and complex securities

Prior experience in the mortgage servicing industry, including knowledge of servicing processing rules and guidelines

Demonstrable ability to analyze and respond to complex transactional data and reconciliation

Proficiency in servicing platforms (e.g., Black Knight MSP and LoanSphere) and billing/ remittance systems

Solid skills and experience in MS Word, Excel to compile and analyze data, PowerPoint, and Outlook

Strong verbal and written communication skills with the ability to effectively interact with individuals both internal and external to the organization

Strong interpersonal skills

Strong analytical skills

Solid decision-making abilities coupled with sound judgment

Strong time management skills

Ability to prioritize numerous tasks and manage shifting priorities

Client-focused with strong execution skills and results orientation

High level of precision with attention to detail and consistency

Flexible, open to change, and able to learn new things quickly

Ability to work in a collaborative environment and provide guidance for working groups

Preferred

Direct experience or familiarity with a test of expected cash custodial reconciliation is preferred

Benefits

Medical, Dental and Vision Insurance

Company Paid Life Insurance

Disability Insurance

Pet Insurance

401k Program with Employer Matching

3 Weeks Paid Time Off (PTO)

Paid Holidays

Wellness Initiatives

Employee Assistance Program

Eligible for Hybrid Work Schedule with Remote Flex Days

Company

Fay Servicing, LLC

At Fay Servicing, we are committed to delivering comprehensive mortgage management solutions that serve both our borrowers and clients with care, efficiency, and expertise.

Founded in 2008

Chicago, Illinois, USA

501-1000 employees