Spring Health · 3 hours ago
Senior Product Manager, Notifications
New York (Hybrid)
Full-time
Hybrid
Senior Level
$172K/yr - $216K/yr
5+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Senior Product Manager for the Notifications Service Pod will own the vision and execution of the unified notifications platform, transforming communication systems into a reliable, self-service platform that enhances messaging for members and stakeholders.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Own the strategy, roadmap, and execution of Spring Health’s unified notifications platform
Translate Spring’s notifications charter (reliability, consistency, self-service, extensibility) into a clear multi-year platform plan
Define logical communication models, lifecycle states, and shared data contracts for members, providers, and covered lives
Partner with Engineering and Architecture to consolidate Rotom, Twilio, Iterable, and event pipelines into a cohesive platform
Build supporting tooling that will enable Marketing, Implementation, Provider Ops, and Care teams to manage messaging rules independently
Implement monitoring, alerting, and observability to achieve industry-leading delivery reliability
Build operational tooling, including delivery dashboards, message success reporting, configuration logs, and remediation switches
Partner cross-functionally (Marketing, Growth, Data, Implementation, Provider Ops, Care Support) to align on communication needs
Communicate tradeoffs, technical constraints, and prioritization decisions clearly to senior stakeholders
Qualification
Required
5–7+ years of product management experience, including at least 3 years working on platform, infrastructure, or developer-facing products
Strong technical fluency with event-driven architectures, data contracts, APIs, and system integrations
Experience working with communications/notifications platforms—such as Iterable or equivalent—strongly preferred
Experience designing and delivering internal tools, configuration frameworks, or self-service admin systems
Proven success driving multi-quarter platform strategy and execution across technical and non-technical teams
Demonstrated ability to influence without authority, aligning engineering, marketing, operations, and data partners around complex decisions
Ability to simplify complexity, define clear logical models, and design scalable systems with strong governance
Excellent written and verbal communication skills, including storytelling, structuring decisions, and leading organizational change
Thrives in fast-paced, ambiguous environments, with strong prioritization instincts and bias toward action
Preferred
Experience working with communications/notifications platforms—such as Iterable or equivalent—strongly preferred
Benefits
Health, Dental, Vision benefits start on your first day at Spring.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
H1B Sponsorship
Spring Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (6)
2022 (6)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase