Northrop Grumman · 3 weeks ago
People Insights Analyst 3/4 - HR Service Center
Northrop Grumman is a leading technology company that offers revolutionary systems impacting lives globally. They are seeking a People Insights Analyst to support the HR Service Center by conducting quantitative analyses and developing innovative data products to enhance workforce decision-making and operational performance.
AerospaceData IntegrationManufacturingRemote SensingSecurity
Responsibilities
Analyzing business requirements and processes to identify metric needs and opportunities for performance monitoring (e.g., customer satisfaction, service level agreements, case volume metrics, case resolution times, etc.)
Collaborating with business leaders to define, develop, and maintain business metrics and KPIs that align with organizational goals
Defining data requirements, gathering and validating information, while also applying sound judgment for people-related business problems and workforce management decisions
Creating strategic analyses by forming structured hypotheses, identifying patterns in data using quantitative methods and effective data visualizations, and deriving insights that drive decision making and operational improvements
Developing and maintaining innovative products that leverage data and advanced analytics
Driving analytics projects from initial concept through deployment, leveraging opportunities for automation
Providing training and support to stakeholders on data analysis tools and metrics interpretation
Conducting benchmarking against industry standards and competitors to assess performance and identify areas for improvement
Staying abreast of industry trends and methodologies and contributing innovative ideas to drive business value
Qualification
Required
Level 3: Bachelor's degree with at least 5 years of related professional experience - OR - a Master's degree with at least 3 years of related professional data analytics experience - OR - a PhD with at least 1 year of related professional data analytics experience
Level 4: Bachelor's degree with at least 8 years of related professional experience - OR - a Master's degree with at least 6 years of related professional data analytics experience - OR - a PhD with at least 4 years of related professional data analytics experience
Must have experience conducting benchmarking against industry standards and competitors to assess performance and identify areas for improvement
Must have the ability to extract and manipulate data from databases using SQL and write custom queries. Familiarity with common table expressions and building views
Must have the ability to apply quantitative and statistical approaches to answer questions using data
Must be proficient using an object-oriented programming language (e.g., Python or R) to conduct analysis and create visualizations
Must be proficient in data visualization using Tableau or similar dashboarding tools
Must have experience in data storytelling - creating compelling, concise narratives to communicate developed insights
Must have experience collaborating on projects across teams, managing relationships, and communicating findings to audiences
Must have the ability to obtain and maintain a security clearance
Preferred
Degree in a quantitative field (engineering, mathematics, economics, statistics, computer science, etc.)
Experience with people or talent-related data
Experience creating metrics for a service-oriented business that includes customer engagement and support
Experience with ServiceNow platform analytics and Workday reporting
Benefits
Medical, Dental & Vision coverage
401k
Educational Assistance
Life Insurance
Employee Assistance Programs & Work/Life Solutions
Paid Time Off
Health & Wellness Resources
Employee Discounts
Company
Northrop Grumman
Northrop Grumman is an aerospace, defense and security company that provides training and satellite ground network communications software.
Funding
Current Stage
Public CompanyTotal Funding
$3.7BKey Investors
U.S. Department of DefenseNASA
2025-05-27Post Ipo Debt· $1B
2024-01-29Post Ipo Debt· $2.5B
2023-12-20Grant· $72M
Leadership Team
Recent News
2026-01-09
2026-01-09
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