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Global Industrial Company · 2 days ago

Accounts Receivable Specialist

Buford, GA

Full-time

Onsite

Entry Level

2+ years exp

Global Industrial is an industry leader providing industrial equipment and supplies to businesses throughout North America. They are seeking an Accounts Receivable Specialist responsible for managing client accounts, reducing delinquency, and providing customer service regarding collection issues.

ConstructionIndustrialManufacturingMedicalOffice SuppliesSecurityService IndustrySupply Chain Management

Responsibilities

Expected outbound call volume of 35 to 55 per day

Reduce aging bucket 61+ to below 10%

Interacts with client Accounts Payable Department regarding status of payments in a fast goal oriented collections department

Identifies areas of concern and provides effective problem resolution and suggestions regarding customer account status

Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments

Responsible for monitoring and maintaining assigned accounts

High volume customer calls, account adjustments, small balance write off

Accountable for reducing delinquency for assigned accounts

Tracks progress of accounts and updates via company data base for weekly aging report

Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Qualification

Collection experienceCustomer interactionExcel proficiencyAccounts Payable knowledgeProblem resolutionBilingual (French)Attention to detailWritten communicationVerbal communicationTime management