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ReSource Pro Growth Solutions · 3 weeks ago

Senior Specialist, Technology Operations

United States

Full-time

Remote

Senior Level

$45K/yr - $76K/yr

5+ years exp

ReSource Pro is focused exclusively on the insurance industry, providing optimization and technology services. In this role, you will lead technical escalations, manage cloud technologies, and oversee M&A integrations while ensuring stable and secure infrastructure across hybrid environments.

Insurance

Responsibilities

Monitor and maintain network infrastructure and systems; Be responsible for network changes and reconfigurations

Lead Server Management including Active Directory, O365, Azure, HyperV, and other infrastructure security platforms

Assist the Information Security team with security related tasks, projects, and initiatives

Perform Tier 3 assistance to other help desk staff to resolve more complex issues. This includes Desktop, Server, Phones, Network Infrastructure, and System Admin issues

Assist in the client connectivity setups, security infrastructure, network adds/configurations/changes/troubleshooting

Assist the Technology team with M&A due diligence and integration planning and execution of system migrations

Lead mid-to-long-term and Tier 3 Technology projects with support from the IT Manager; Leverage knowledge and IT expertise to troubleshoot and make recommendations; Manage project deadlines to ensure deliverables are completed on time

Utilize knowledge of technology implementations to coach and mentor other members of technology teams on global implementations