Charlie Health · 1 day ago
Reconciliation Specialist
Charlie Health is a rapidly growing organization dedicated to connecting individuals with life-saving behavioral health treatment. The Reconciliation Specialist will ensure accurate billing, reimbursement, and account management to achieve zero balances for patient accounts, while also collaborating with internal teams and external parties for account resolution.
Health Care
Responsibilities
Communication Skills: As a posting reconciliation specialist, you may be required to communicate with internal teammates, insurance companies or patients for resolution of accounts
Attention to detail and accuracy: Reconciliation specialists must have excellent attention to detail to ensure they are accurately posting insurance and/or patient payments into the billing system. Attention to detail is also important when reconciling accounts to ensure the patient’s account is accurate
Problem-solving: Problem-solving skills are essential for posting reconciliation specialists, as they often work with insurance payers and/or patients to resolve accounts. Posting Reconciliation specialists use their problem-solving skills to identify account issues and develop strategies to resolve them. They also use problem-solving skills to identify and address any challenges that arise during the reconciliation process
Organization: Posting Reconciliation specialists often use organizational skills to keep track of their caseload and the information they gather during their reviews of accounts. They also use organizational skills to keep their workspace tidy and organized. This can help them find information quickly and complete their work on time
Qualification
Required
3-5 years of experience in cash posting and/or reconciliation of patient accounts
Proficient in Google, Google Docs, with advanced Excel skills
Experience with NexGen a plus
Ability to work independently and with a team
Meet deadlines and KPI metric expectations
Experience in navigating clearinghouses and insurance portals
Proficiency with medical record technology required
Able to work a hybrid schedule of 4 days per week in our Nashville office and located within 75 minutes' commuting distance of the office
Benefits
Comprehensive benefits to all full-time, exempt employees
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Charlie Health-sponsored benefits
Company
Charlie Health
Virtual behavioral health clinic for high acuity youth
Funding
Current Stage
Late StageTotal Funding
$0.85M2020-06-04Seed· $0.85M
Leadership Team
Recent News
Behavioral Health Business
2025-08-14
Behavioral Health Business
2025-05-05
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