RICOH COLOMBIA · 4 weeks ago
Site Coordinator Print Production
Ricoh is an integrated solutions provider and partner that connects people and technology, creating outstanding customer experiences. The Site Coordinator is responsible for managing daily operations at a solo-person site, ensuring effective office services and maintaining customer relationships.
Information Technology & Services
Responsibilities
Responsible for daily operations of a mail room, copy center, or scanning facility, including operating office equipment such as PC, copiers, multifunction devices, imaging, and mail equipment
May be responsible for: courier services, reception services, switchboard operations, shipping & receiving, delivering and processing mail
Handles formal contact with the customer on a daily basis
Responsible for effective implementation and management of RICOH Service Excellence programs
Understands how to operate the required equipment/software efficiently to achieve service level agreements
Achieves profitability in the area of cost of goods by effectively utilizing company materials and supplies
May maintain daily routine functions including creating/completing work orders, contractor monitoring, inspections, reporting facility-related issues, and providing support as required
May include interaction with contracted vendors, facility management, and occupants
May be responsible for office‑supply inventory reordering
May be responsible for conference room coordination and A/V equipment resource management
Maintains positive internal working relationships with all department employees by communicating in a professional manner
Collects and provides data to assigned leadership and customer; may include completing monthly reports with support from assigned leadership
Ensures financial responsibilities are met
Performs other duties as assigned
Qualification
Required
High School Diploma or GED
1+ years of experience in a related field (B2B and/or technical)
1+ year of customer‑facing work experience
Demonstrated knowledge and understanding of technology
Tactical thought processing
Ability to present to a small group
Moderate problem‑solving skills
Basic customer service skills
Basic technical aptitude
Basic written and verbal communication skills
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
Funding
Current Stage
Growth StageCompany data provided by crunchbase