SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 3 weeks ago
Office Administrator/Receptionist
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is seeking a new Office Administrator to join their team. The role involves handling telephone communications, preparing estimates and invoices, and performing various administrative duties while providing excellent customer service.
Consumer Services
Responsibilities
Complete internal job file quality reviews
Handle inbound and outbound telephone communication
Prepare estimates and billing invoices
Coordinate crew and job scheduling
Perform basic accounting functions such as A/R
Assist in employment recruiting activities
Office administrative duties such as preparing email and written correspondence
Perform detailed and accurate data entry
Assist other departments, as needed
Qualification
Required
2+ year(s) of administrative or office-related experience
Experience with billing, quality assurance, and scheduling a plus
Experience in service industry environment a plus
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED
Able to successfully complete a background check subject to applicable law
Benefits
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Funding
Current Stage
Early StageCompany data provided by crunchbase