Mathis Home · 2 weeks ago
GALLERY DESIGN COORDINATOR (IRVINE)
Mathis Home is committed to providing customers with a vast selection of quality home furnishings while enriching the lives of employees and communities. The Gallery Design Coordinator's primary responsibility is to ensure the design center operates smoothly, manage the department, and maintain excellent customer relations.
E-CommerceFurnitureHome DecorOnline PortalsRetailWholesale
Responsibilities
Make sure the design center is running smoothly and efficiently
Be a role model and leader and solve problems
Make informed decisions
Manage the department in order to achieve maximum results
Maintain a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches
Work in a fast pace environment
Have good communication skills
Be reliable, responsible, and dependable while abiding by all safety guidelines
Have attention to detail and be thorough in completing work tasks
Train each new hire team
Prepare weekly gallery spiffs
Work directly with customers and Designers
Answer customers questions about products, prices, availability, and product uses
Emphasize product features based on analyses of customer’s needs
Assist and help Designers in completing special orders
Responsible for writing and verifying all special orders that are written in the gallery to make sure price, finish, fabrics, and trims are correctly specified on order forms
Recommend, select, and help locate or obtain merchandise based on customer needs
Knowledge of methods for showing, promoting, and selling products
Keep design center organized
Ensure catalogs, price books, and fabrics are current
Assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders
Coordinates and organizes all in home consultation documents
Attend in-home consultation sessions as needed
Keep gallery merchandise presentable for customers
Use excellent customer relations
Any other duties as requested by management
Qualification
Required
Ability to lift merchandise of 20 lbs
Ability to communicate effectively with team members
Experience with sales techniques
Positive attitude when working with customers
Knowledge of employment, safety, and merchandise handling procedures
Preferred
Degree in Interior Design