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The Hanover Insurance Group · 5 days ago

Senior Infrastructure Mainframe Engineer (REMOTE or HYBRID TO MA)

Worcester County, MA

Full-time

Hybrid

Senior Level

The Hanover Insurance Group is committed to delivering on their promises and fostering an inclusive corporate culture. They are seeking a Senior Infrastructure Mainframe Engineer to manage and maintain mainframe systems, ensuring compliance and performance while collaborating with internal teams and external partners.

Insurance

No H1B

Responsibilities

Be responsible for the overall management and administration of Mainframe CICS for z/OS and MQ for z/OS subsystems across a multiple Sysplex and CEC environment

Provide technical direction and education as needed to an external outsourced partner and internal team members, ensuring expected outcomes are achieved per relevant contracts, SLA’s & KPI’s

Prototype new features, functions and strategies for new mainframe application subsystem technology

Capable of creating Mainframe roadmaps, processes, best practices, standards and strategies for continuous improvement of monitoring, performance, resiliency, availability, and scalability of CICS, DB2, and MQ on System Z aligned to business objectives

Partner with internal lines of business to incorporate business plans into capacity plans

Responsible for mainframe systems analysis, design, development, integration, enhancement, and deployment for multiple on-going projects to ensure proper performance and functionality requirements are met in the most cost-effective manner

Provide specific detailed information for hardware and software selection, implementation techniques and tools for the most efficient solution to meet business needs

Create and manage the life cycle of technical specifications using mainframe engineering best practices

Provide forward-thinking technical expertise in current and emerging technologies, trends, and practices

Ensure compliance to mainframe licensing, hardware, software life-cycle management, and portfolio roadmaps

Analyze incident, problem and change records to determine any trends or apparent problems that have occurred and take any opportunities to improve service quality

Responsible for all audit initiatives related to the mainframe platform

Qualification

IBM Mainframe hardwareZ/OSCICSDB2MQSystems analysisTroubleshootingCollaborationCritical thinkingCommunication skills

Required

Bachelor's degree in computer science, Information Technology, or related field, or the equivalent combination of education, training and experience

Experience with IBM Mainframe hardware, including z15 and z16 business class machines. DS8910 SAN Storage, TS7770/TS7780 Virtual Tape Systems

Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen)

Experience with wide variety of mainframe system software products and concepts such as Z/OS – (Assembler coding & programming languages, IODF, HMC, WLM, RACF, TSO JES, SDSF, SYSPLEX, SMP/E, DB2, CICS, IBM MQ, HSM, RMF, SMF, SCRT). Storage planning, Automation, Omegamon, EOS/WSF, OPC, Endevor, IBM DB2 Tools, Tomcat, manage software licenses, SCRT, ELA, CBU, COD, MSU, MIPS, and VU based

Experience leading systems analysis, design, and architecture efforts

Advanced troubleshooting skills and ability to identify root cause of issues and provide solutions

Self-motivated and proactive, able to learn quickly and apply new concepts, tools and applications

Advanced problem solving, collaboration, critical thinking, team building, and presentation skills

Expert verbal, interpersonal and written communication skills

Embraces and leverages diversity of talent, experience and perspective