Four Seasons Hotels and Resorts · 1 day ago
Digital Marketing Manager
Fort Lauderdale, FL
Full-time
Onsite
Mid Level
3+ years expFour Seasons Hotels and Resorts is a luxury hospitality company committed to creating exceptional experiences for guests. The Digital Marketing Manager will drive and execute a cohesive digital strategy, focusing on social media, content development, and online engagement to support the hotel's commercial success.
HospitalityHotelLeisureRental PropertyTravel
No H1B
Responsibilities
Manage the hotel, restaurant, and bar social media channels, developing content calendars that amplify brand identity, offerings, and storytelling
Create engaging social content—including Instagram stories, reels, and cross‑platform assets—while collaborating with internal departments to uncover content opportunities
Oversee community management, track performance through analytics tools, and implement strategies to grow impressions, engagement, and link clicks
Identify, vet, and manage influencer and content creator collaborations, coordinating experiences and deliverables
Manage and update visuals, copy, and information across owned websites and third‑party online channels
Develop thematic and seasonal landing pages supporting storytelling, SEO goals, and paid media campaigns
Lead local SEO management, ensuring Google profiles and similar platforms reflect accurate, updated information
Oversee online reputation management, including monitoring reviews, reporting sentiment, and managing guest responses
Execute CRM‑related deployments and update digital guest journey communications across Four Seasons and OpenTable platforms
Support paid media brief development, manage the property’s image library, and assist with photo/video shoot coordination and digital/print asset design
Participate in PR and marketing meetings, acting as a brand ambassador and ensuring unified communication across all initiatives
Qualification
Required
At least 3 years of professional experience in digital marketing, including social media management, website management, and influencer relations—hospitality or luxury brand experience preferred
Excellent personal presentation and interpersonal skills
Extensive knowledge of social media platforms, website CMS tools, CRM systems, and digital marketing best practices
Strong time‑management skills: ability to multi‑task, prioritize, and adapt in a fast‑paced environment
Ability to operate all computer equipment necessary for the role; knowledge of InDesign, Canva, Sprout Social, and Microsoft Office is a plus
Excellent writing, communication, and presentation skills, with strong aesthetic judgment and experience in photography/video content
Ability to lift, carry, and move up to 25 lbs
US work authorization is required
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
Company data provided by crunchbase