Customer Service Clerk jobs in United States
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ACE Thermal Systems ยท 3 weeks ago

Customer Service Clerk

positionSeminole,OK,US
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

ACE Thermal Systems is seeking a Customer Service Clerk to join their Customer Relations team. The role involves entering accurate information into the ERP system, maintaining customer records, and providing exceptional customer service to both internal and external customers.

AerospaceIndustrial ManufacturingManufacturing
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Culture & Values

Responsibilities

Enter orders from customers into ERP for OEM and Spare customers
Entering and maintaining correct data into company database systems
Scan required paperwork and run software to ensure correct data entry
Formulating queries and reports using Microsoft Excel
Ensuring proper documentation is maintained with exceptional attention to detail
Initiates business related correspondence using Microsoft Word
Evaluate Change Control Board requests and process according to change requirements
Provide initial screening of incoming customer service calls and route accordingly
Ability to develop constructive and cooperative working relationships with others and maintaining them over time
Participates in special projects as required
Ability to provide coverage for team members when needed

Qualification

ERP systemMicrosoft ExcelCustomer service experienceAnalytical skillsDocumentation skillsInterpersonal skillsWritten communicationOral communicationOrganizational skills

Required

1 to 3 years of related customer service, sales or contracts. Preferably in the aviation field
Exceptional Computer Skills and Excel Experience
Excellent customer service skills for internal and external customers
Advanced organizational skills including documentation and record keeping abilities
High level attention to detail and accuracy
Capable of analyzing and reporting information
Ability to prioritize and handle multiple deadlines under pressure
High level of integrity and the ability to thrive in a fast paced, high volume, and team environment

Company

ACE Thermal Systems

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Enviro Systems Inc. designs and manufactures environmental control systems that provide a safe and comfortable cabin environment.
dateFounded in 1979
location
Seminole, Oklahoma, USA
people-size51-200 employees
web-link
http://www.enviro-ok.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2014-12-23Acquired

Leadership Team

C
Craig Froelich
Owner
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Company data provided by crunchbase