PSI Services LLC · 1 month ago
Quality Assurance Analyst
United States
Full-time
Remote
Mid Level
3+ years expPSI Services LLC is a leading provider of workforce solutions that empower individuals to achieve their dreams through quality testing services. The Quality Assurance Analyst will ensure the quality of technology provided to customers by managing end-to-end testing and collaborating closely with software engineering and product teams to meet business requirements.
ConsultingEducationHigher Education
Responsibilities
Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects
Use principles, guidelines, and best practices as defined, and document testing plans
Gather and present testing metrics and testing activities for the projects to key stakeholders
Closely work with product teams to understand requirements and other performance SLAs
Reviewing and analysing feature requirements exit criteria and design test scenarios
Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production
Writing, executing, and managing the manual test cases
Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services
Provide the UAT support for business users as well as client
Reporting defects accurately and managing to successful resolution via Jira
Maintaining and creating product knowledge documentation
Investigate and attempt to diagnose customer support reported defects
Participate in sprint planning, scrum, and backlog grooming ceremonies
Researching and embrace new techniques and technology to improve testing
Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases
Qualification
Required
3 years' experience in progressively responsible information technology
Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC
Excellent numerical skills and understanding of data analysis/statistical methods
Familiarity with the software development lifecycle and with automation testing technologies
Experience with version management and ticketing systems, e.g. SVN, Jira
Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI
Preferred
Experience with accessibility testing is huge plus
Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential
Benefits
401k/Pension/Retirement Plan – with country specific employer %
Enhanced PTO/Annual Leave
Medical insurance – country specific
Dental, Vision, Life and Short-Term Disability for US
Flexible Spending Accounts – for the US
Medical Cashback plan covering vision, dental and income protection for UK
Employee Assistance Programme
Commitment and understanding of work/life balance
Dedicated DE&I group that drive core people initiatives
A culture of embracing wellness, including regular global initiatives
Access to supportive and professional mechanisms to help you plan for your future
Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Company
PSI Services LLC
PSI has over 70 years of experience providing worldwide testing solutions to corporations, federal and state government agencies, professional associations, certifying bodies and leading academic institutions.
1001-5000 employees
H1B Sponsorship
PSI Services LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (6)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2024-01-26Acquired
Leadership Team
Janet Garcia
President
Recent News
Corridor Business Journal
2025-10-31
2025-10-24
Research and Markets
2025-07-23
Company data provided by crunchbase