Thomson Reuters · 4 hours ago
Manager, Professional Services
Eagan, MN
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $186K/yr
8+ years expThomson Reuters is seeking a Manager of Professional Services to lead a Professional Services Delivery Team. This role involves mentoring team members, managing customer projects, and collaborating with other managers to drive growth and efficiency in service delivery.
AdviceAnalyticsFinancial ServicesManagement ConsultingProfessional ServicesRisk ManagementSoftware
Hiring Manager
Danet Tuohy
Responsibilities
Lead a Team and develop individuals from entry level as to full fledged experts being the experts that our projects need to deliver on pipe and forecast
Lead a team in designing and implementing projects to assist customers in deploying their solutions
Assist with pre-sales activities, including detailed project planning and conducting product demonstrations. Partner with Sales and Global Compliance & Reporting Leadership to secure new business
Lead and develop project plans
Be in tight collaboration with Customer Integration in developing the right competence split in between the two functions
Implement Objectives, Key Results, and Strategies to drive growth
Manage capacity planning, and key performance indicators (KPIs)
Present and report to the Sr Manager/Director and within defined structures
Coach and develop Implementation Consultants/-Specialists, Project- and Service Managers
Ensure competencies and capacities align with forecasts and demand
Establish standardized processes for managing global projects
Build relationships in close collaboration with Regulatory Affairs, Country Launch, Product, and other former Pagero functions
Lead organizational change
Qualification
Required
Bachelor's degree in related areas of system integrations, IT Project Management
8+ years of experience in related field
6+ years' experience leader in Management and leading people
6+ years of project management, professional services, software development, or consulting experience
Proven successful track record in Business to Business
In-depth knowledge of Pagero's primary products and solutions
Good understanding of the technical foundation in Pagero Network and Platform
Excellent in training, coaching and building technical talents to Experts
Deep understanding of Pagero customers' general business process and needs connected to Order to Cash and Purchase to Pay
Experience in automatization and compliance of business transactions in the P2P/O2C
Extensive experience of working with customers and senior stakeholders when delivering value
Excellent communication, presentation, and skills
Ability to transform customers' business needs to a solution and business proposal
Ability to successfully lead in an agile, fast-paced environment developing new and unproven standards
Proven ability to identify prospects and build long-term relationships
Excellent client relationship management skills including influencing and building relationships with a wide range of stakeholders including senior management. Ability to communicate complex concepts to a broad audience
Innovative, passionate, self-starter. Persistence despite obstacles or setbacks, comfort with ambiguity
Flexibility in adjusting to new, different and changing business requirements and decisions
Results-oriented, focused on delivering results, and relentless commitment to win
Excellent and proven, complex problem solving, and conflict management skills
Ability to understand and interpret fundamental workings and trends within target industry
Excellent relationship building and influencing skills
Benefits
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws.
Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.
Company
Thomson Reuters
Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.
10001+ employees
H1B Sponsorship
Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-11-20IPO
Leadership Team
Steve Hasker
President and CEO
Michael Eastwood
Chief Financial Officer
Recent News
International Accounting Bulletin
2026-01-19
Beyond Bylines
2026-01-11
Company data provided by crunchbase