Apply on Employer Site

MILVETS Systems Technology, Inc. · 3 weeks ago

Help Desk Support Technician/ Event Coordinator (Secret Clearance)

Albuquerque, NM

Full-time

Onsite

Entry Level

2+ years exp

MILVETS Systems Technology, Inc. is a reliable provider of quality services in the information and technology fields. They are currently seeking a full-time Help Desk Support Technician/ Event Coordinator responsible for supporting the USAF Distributed Mission Operations Center at Kirtland AFB, NM.

Cyber SecurityInformation TechnologySoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Resolve technical problems and answer queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems

Diagnose, identify, isolate and analyze problems utilizing historical database records

May route calls to product line specialists

Maintain and update records and tracking databases

Alert management to recurring problems and patterns of problems

Occasional work outside of standard work hours may be required

Qualification

DoD 8570 IAT-II certificationCompTIA Security+Help Desk SupportTechnical Problem SolvingDatabase Management

Required

High School diploma or equivalent and 2 years additional education and/or related experience

DoD 8570 IAT-II certification (CompTIA Sec+ or higher). Employment contingent upon holding current certification or successfully passing Security Plus exam within 60 days of hire

An Active United States Department of Defense Secret clearance is required

Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire