DCI Solutions ยท 1 month ago
FSR Analyst - Japan
Tampa, FL
Full-time
Onsite
Mid, Senior Level
$120K/yr - $165K/yr
5+ years expDCI Solutions is seeking a Field Support Representative Analyst to serve as an FSR Operations Analyst. The role involves training and mentoring users, troubleshooting technical issues, and collaborating with high-impact units to understand their operational and technical needs.
ConsultingCyber SecuritySoftware Engineering
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as an FSR Operations Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Qualification
Required
5+ years of intel analysis experience
Experience fusing intel capabilities into operations
Experience supporting conventional and/or special military force operations
Prior experience with one of the following platforms: Gotham, AIDP, Gaia, Maven or Foundry
Information management experience including data analysis and data integration
Technical background with working knowledge of: HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom or field setting
Information management experience including data analysis and data integration
This role requires relocation to Japan
Required: TS/SCI
Preferred
intel analysis: 5 years
fusion cell: 3 years
Gotham and/or AIDP: 3 years
Foundry, Gaia, Maven: 3 years
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Company
DCI Solutions
DCI Solutions provides engineering and program management consulting services to government agencies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jonathan Mullin
Chief Technology Officer
Gina L. Jalbert
Chief Financial Officer
Company data provided by crunchbase