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Labcorp · 1 day ago

Support Services Manager- Accessioning Lab

Itasca, IL

Full-time

Onsite

Mid, Senior Level

$69K/yr - $110K/yr

5+ years exp

LabCorp is seeking a Support Services Manager to oversee the daily operations of branch accessioning, hospital specimen processing, and facilities management. This role requires strong leadership and expertise in clinical laboratory operations, ensuring smooth workflow and the highest standards of quality and efficiency.

BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine

Responsibilities

Oversee the day-to-day operations of the onsite and field accessioning teams and ensure optimal specimen flow in the regional laboratory

Supervise, train, and mentor non-technical personnel in the department, providing guidance and support to ensure effective performance, including supervisors and front-line team members

Ensure the department is adequately staffed for all shifts and positions, coordinating schedules and monitoring daily workflow in the lab

Regularly engage with hospital lab management teams to address concerns and improve processes. Participate in on-site meetings as needed

Implement continuous process and service level improvements to enhance efficiency and quality of services

Ensure accuracy and operational excellence by ensuring quality metrics are met. Maintain and prepare quality control records and documents

Administer policies and procedures, manage payroll, and maintain accurate personnel files

Hold regular one-on-one meetings with direct reports to provide coaching, feedback, and professional development opportunities

Perform necessary administrative tasks to ensure smooth department operations

Schedule and manage routine inspections, preventative maintenance, and necessary repairs to ensure facility safety and efficiency while also ensuring the cleanliness, security and general upkeep of the facility

Qualification

Clinical laboratory operationsQuality assuranceTeam leadershipMicrosoft OfficeFacilities managementCommunication skillsAttention to detailCritical thinkingOrganizational skills