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Acrisure · 1 day ago

Underwriting Support Specialist

Springfield, IL

Full-time

Onsite

Entry Level

$18/hr - $20/hr

1+ years exp

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services. The Underwriting Support Specialist will respond to customer inquiries related to underwriting functions while providing exceptional customer service and managing various documentation tasks.

Financial ServicesInsuranceInsurTech

Responsibilities

Respond to customer inquiries relating to Midwest’s underwriting function

Provide exceptional and timely customer service

Handle assigned tasks including mail and electronic file indexing, file maintenance and documentation, as well as policy issuing and policy change requests

Qualification

Customer service experienceCommunication skillsMicrosoft Office SuiteAttention to detailMulti-taskingLearning capacityListening skillsInsurance experienceFlexibilityOrganizational skills

Required

1+ years of customer service handling inquiries with internal and external customers

Superior verbal and written communication skills

Ability to effectively communicate and maintain favorable relationships with all stakeholders

Strong aptitude for detail, with a sense of urgency relative to task completion and timeliness

Computer literacy with Microsoft Office Suite and imaging systems

Excellent oral and written communication and organizational skills

Great listening skills

Ability to multi-task

Good capacity for learning

Manage a workload with clear objectives will require: Utilizing strict attention to detail, Ability to closely follow instruction, Quickly learn the basic principles of worker's compensation insurance

Flexibility and responsiveness to changing business or customer needs is a needed attribute

Excellent customer service skills while promoting the Midwest model is critical