Apple · 4 weeks ago
Director, Global Retail Store Strategy and Experience
Cupertino, California, United States
Full-time
Onsite
Director/Executive
$263K/yr - $420K/yr
15+ years expApple is a leading technology company that revolutionizes industries through innovation and diversity. The Director of Global Retail Store Strategy and Experience will lead teams to define strategic initiatives aimed at improving customer experience and loyalty while collaborating with various business partners worldwide.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Create retail and customer experience strategies and building innovative solutions and identify continuous improvement opportunities to deliver on business goals
Gain a comprehensive understanding of in-store performance and effectively use metrics, data, and analysis to inform critical initiatives and opportunities. Regularly present findings and strategies to executive audiences
Partner globally and cross-functionally to understand broader market dynamics, challenges and opportunities for our Retail Stores to inform strategies and key operational program optimizations. Communicate ideas in a way that gains consensus and builds partnership
Lead and guide the team to deliver complex projects. Develop project justification proposals, business cases and return on investment estimates; acquire executive approval and funding
Foster a customer-centric approach to problem-solving, demonstrating profound passion and comprehension of customer needs and the in-store employee experience
Qualification
Required
10+ years of People Leadership experience in a strategic role with experience in establishing vision, goals and developing strategic and tactical execution plans
15+ years of experience in retail operations, retail strategy, or a related corporate field
Highly strategic with expert knowledge of the global retail industry, commerce and omni channel trends
Proven Ability to prioritize, plan, delegate and implement strategies, programs and projects optimally; successfully navigating and executing in corporate structures
Keen analysis of data and information, understand sales performance and identify trends and opportunities
Passionate people manager that enables a culture of performance by building capabilities of individuals and teams through effective employee development, involvement, communication and mentoring
Business travel as needed
Preferred
Strong strategic storytelling and presentation skills with proven experience presenting to executive audience
Master's degree in relevant field (MBA a plus) or equivalent experience
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase