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University of California, Berkeley · 4 weeks ago

Assistant Director of Student Services (5156) Job #83196 - The Blum Center for Developing Economies (Blum)

Berkeley, CA

Full-time

Onsite

Mid, Senior Level

$62K/yr - $87K/yr

The University of California, Berkeley is a world-leading institution known for its commitment to equity and social justice. The Assistant Director of Student Services at the Blum Center for Developing Economies will manage a wide range of student services duties, including academic advising, program management, and outreach efforts to support students in various programs.

Responsibilities

Advises faculty on departmental and university policies and procedures; Serves as the Graduate Student Advisor, ensuring DevEng students are on track and understand what is required in the program; Identifies students with progression problems and recommends interventions. Provides advising to GPP Minor students on academic progress, program requirements, and identification of suitable volunteer and internship experiences. Advises faculty and staff leadership on relevant departmental / school/college and university policies and procedures; Coordinates with the faculty advising committee to set up faculty advising times. In collaboration with the DevEng Program Director, coordinates the student capstone project administration, including: organizing the matching process between students and faculty advisors; facilitating communication and alignment of capstone expectations, assisting in addressing student and faculty questions; and organizing the end-of-semester capstone oral exam and presentation event

Applying professional student services concepts, provides the full range of student services to the student population served by the organization. Supports program management for the Development Engineering Designated Emphasis (Including InFEWS and DToD concentrations), M.DevEng, and GPP Minor, including day-to-day activities and events throughout the duration of the year. Provide strategic support and thought leadership to improve infrastructure, systems, and processes for all programs

Coordinate with the Blum Center communications team to develop effective outreach channels and a marketing campaign to publicize the GPP Minor and DevEng across campus and beyond. Increase visibility of DevEng and the GPP Minor, as well as specific students and student innovation projects, by coordinating select communications activities, including: Contributing to the maintenance of the GPP Minor and DevEng website; ensuring regular posts to social media; Curating content for the weekly e-mail newsletter with relevant resources, events, and opportunities for students. Advises prospective DevEng applicants on necessary academic preparation and appropriateness of the program as it pertains to their goals. In collaboration with the Program Director and Outreach and Marketing Manager, participates in external outreach for the MDevEng program, including travel to 1-2 recruiting events per year, and supports coordination of yield strategies for admitted students

Plans and implements complex, high-visibility student events, such as new student orientations. Event management: Communicate with speakers regarding event logistics; manage RSVPs, collaborate with staff, Building Services as necessary; arrange catering services. Requires occasional evenings and weekends

Manage and maintain student and alumni records on the campus's Student Information System (SIS) and internal Salesforce database

Supervise 1-2 student assistants and co-supervise 6-8 student Peer Advisors

Support occasional other initiatives at the Blum Center

Qualification

Advising techniquesUniversity-specific applicationsVisaImmigration knowledgeCommunication skillsInterpersonal skillsProblem-solving skillsEmpathyMulticultural competenciesJudgmentSalesforce experienceAdobe Creative SuiteDecision-making

Required

Working knowledge of advising and counseling techniques

Knowledge and experience working with University-specific computer application programs such as Campus Solutions and/or other course management systems (e.g., Canvas, Google Suite, etc.). Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences

Solid verbal and written communication skills

Demonstrated excellent interpersonal skills with faculty, staff, students, and colleagues

Multicultural competencies: ability to work with diverse populations

Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars

Ability in problem identification and reasoning; ability to develop original ideas to solve problems

Skills in judgment and decision-making, problem-solving, and identifying measures of the system performance and the actions to improve performance

Demonstrated capacity to manage and address student concerns with empathy and professionalism

Bachelor's degree in a related area and/or equivalent experience/training

Preferred

Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars

Experience with Adobe Creative Suite (including Adobe InDesign and Photoshop)

Master's degree in related areas and/or equivalent experience/training

Experience using Salesforce and email marketing systems (e.g., Constant Contact, Mailchimp)

Benefits

Comprehensive benefits package offered by the University

Company

University of California, Berkeley

Glassdoor4.3

A wellspring of innovation, the school occupies a 1,232-acre campus near downtown Berkeley.

Founded in 1868

Berkeley, CA, US

10001+ employees

http://berkeley.edu

H1B Sponsorship

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