Northrop Grumman Federal Credit Union · 1 month ago
Call Center Representative-On Site ( Gardena or Palmdale)
Gardena, CA, US
Full-time
Onsite
Entry Level
$22.29/hr - $31.21/hr
1+ years expNorthrop Grumman Federal Credit Union is a not-for-profit financial institution focused on helping members fulfill their financial dreams. They are seeking a Call Center Representative I to provide phone support to members, assist with transactions, and stay current with applicable policies and procedures.
Credit BureauFinanceFinancial ServicesInsurance
Responsibilities
Providing phone support to the members calling the call center
Providing counsel to new and existing members regarding various credit union products and services
Performing assigned teller tasks associated with the processing of member transactions
Assisting members with opening new accounts
Staying current with all applicable policies and procedures
Qualification
Required
Candidates must hold a High School Diploma or GED
Have at least one year of experience working in a financial institution while demonstrating success performing Teller functions
Basic knowledge of Teller functions, new accounts, and member service and loan products
Strong verbal and written communication skills with a level of comfort communicating with members through multiple communication channels
Experience processing monetary transactions with an attention to detail in completing assigned tasks
Proven customer service and analytic capabilities
Demonstrated ability to research and respond to routine member inquiries
Benefits
Medical
Dental
Vision
Disability and life insurance
401(k)-profit sharing plan with employer matching
Company
Northrop Grumman Federal Credit Union
Northrop Grumman Federal Credit Union provides members with financial support through credit loans and insurance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Rabinowitz
Chief Executive Officer
Aaron Hibbard, NCCO, NCRM
Chief Compliance Officer
Recent News
2023-04-04
Company data provided by crunchbase