Intercom · 14 hours ago
RSD, Enterprise Sales
San Francisco, CA
Full-time
Hybrid
Senior Level
$313K/yr - $373K/yr
5+ years expIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. They are seeking a proven enterprise sales leader to accelerate new business and customer growth across North America, responsible for scaling a high-performing team and driving disciplined execution.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Own enterprise sales execution: define strategy, drive prospecting discipline, and embed Command of the Message and MEDDPICC in every deal
Lead, coach, and grow a team of AEs; set performance standards and ensure consistent attainment
Partner with Product, Marketing, and Engineering to align customer needs with roadmap and GTM strategy
Build scalable operational processes and accurate forecasting rhythms
Personally model excellence in prospecting and executive engagement
Qualification
Required
5+ years as an enterprise seller with a track record of success in complex, strategic deals
3+ years leading enterprise sales teams with consistent quota attainment
Strong operational background, with fluency in forecasting, pipeline management, and GTM planning
Expertise in Command of the Message and MEDDPICC
Ability to sell complex, technical products — ideally with AI fluency or a strong technical background
Proven prospecting discipline and ability to coach it across the team
Experience collaborating closely with product and engineering to win and expand enterprise accounts
A builder's mindset: attract top talent, develop high performers, and create repeatable success
Benefits
Comprehensive medical, dental, and vision coverage
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, Chairman, and Co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase