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Fay Servicing, LLC · 1 day ago

Investor Reporting Analyst II

Tampa, FL

Full-time

Hybrid

Senior Level

$38.65/hr - $42/hr

5+ years exp

Fay Servicing, LLC is a specialty mortgage servicer committed to providing innovative servicing solutions for residential and business purpose loans. They are seeking an Investor Reporting Analyst II to manage complex investor reporting tasks, maintain agency relationships, and ensure compliance with reporting requirements.

FinanceFinancial ServicesMortgageReal Estate

Responsibilities

Managing complex investor reporting tasks

Managing agency relationships with Fannie Mae, Freddie Mac, and Ginnie Mae

Prepares and issues daily and monthly reports

Processes the transfer of loans between clients or agencies

Reviews and resolves monthly custodial account reconciliations

Conducts in-depth analysis of servicing transactional data to ensure compliance with investor and regulatory guidelines

Serves as a subject matter expert in investor reporting

Ensuring compliance, accuracy and efficiency in all deliverables

Driving process improvements

Addressing escalated issues

Qualification

Investor ReportingAgency Reporting RequirementsMortgage Servicing KnowledgeData AnalysisServicing PlatformsMS ExcelAnalytical SkillsClient-FocusedCommunication SkillsInterpersonal SkillsDecision-MakingTime ManagementAttention to DetailCollaboration Skills

Required

Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School diploma/GED) required

5+ years' experience in Investor Reporting or Investor Accounting with advanced knowledge of agency reporting requirements (Fannie Mae, Freddie Mac, Ginnie Mae) and complex securities

Prior experience in the mortgage servicing industry, including knowledge of servicing processing rules and guidelines

Demonstrable ability to analyze and respond to complex transactional data and reconciliation

Proficiency in servicing platforms (e.g., Black Knight MSP and LoanSphere) and billing/ remittance systems

Solid skills and experience in MS Word, Excel to compile and analyze data, PowerPoint, and Outlook

Strong verbal and written communication skills with the ability to effectively interact with individuals both internal and external to the organization

Strong interpersonal skills

Strong analytical skills

Solid decision-making abilities coupled with sound judgment

Strong time management skills

Ability to prioritize numerous tasks and manage shifting priorities

Client-focused with strong execution skills and results orientation

High level of precision with attention to detail and consistency

Flexible, open to change, and able to learn new things quickly

Ability to work in a collaborative environment and provide guidance for working groups

Preferred

Direct experience or familiarity with a test of expected cash custodial reconciliation is preferred

Benefits

Medical, Dental and Vision Insurance

Company Paid Life Insurance

Disability Insurance

Pet Insurance

401k Program with Employer Matching

3 Weeks Paid Time Off (PTO)

Paid Holidays

Wellness Initiatives

Employee Assistance Program

Eligible for Hybrid Work Schedule with Remote Flex Days

Company

Fay Servicing, LLC

At Fay Servicing, we are committed to delivering comprehensive mortgage management solutions that serve both our borrowers and clients with care, efficiency, and expertise.

Founded in 2008

Chicago, Illinois, USA

501-1000 employees