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University of Michigan · 3 weeks ago

Associate Director of UX and Design

Ann Arbor, MI

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$120K/yr - $130K/yr

8+ years exp

The University of Michigan is seeking an Associate Director of UX and Design to lead user experience and design efforts for its Michigan Online learner platform and related digital resources. This role involves overseeing a team of UX designers, ensuring user-centered design practices, and collaborating across various teams to enhance online educational experiences.

E-LearningEducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Define and champion the overall UX vision and strategy across all CAI digital touchpoints, including the Michigan Online website and learning platform, CAI and Online Teaching websites, and CAI educational technologies, aligning them with our goals and product roadmap

Oversee and guide the execution of all phases of the UX design process, from user research and ideation to information architecture, interaction design, wireframing, prototyping, usability testing, and implementation

Propose user experience research agenda, site testing, and analytics and be an advocate for users within the team

Stay ahead of user experience practice and design trends, adapting best practices from leading edtech and consumer platforms

Provide creative direction, strategy, and design contributions to design systems and interfaces within CAI's technology portfolio

Define the visual identity of CAI's brands in partnership with team members, ensuring cohesive visual branding across websites, platform, course assets, marketing materials, and social channels

Oversee the end-to-end UX/UI design process for Michigan Online course discovery, enrollment, learning progression, and certification, and other user and marketing goals as appropriate; take on key projects where necessary

Ensure contemporary design patterns, libraries, and systems are developed and maintained across Michigan Online and CAI educational technologies to ensure consistency and scalability

Ensure the designed solutions meet required WCAG and ADA accessibility standards, making digital content usable for all the center's learners and users

Work closely with product operating squads, including software developers/engineers, design, and product managers, and adjacent teams including marketing strategists and learning experience designers to define product requirements, design features, and deliver seamless user experiences

Collaborate with marketing colleagues to ensure that brand design and multimedia assets meet marketing goals

Lead and mentor a team of UX designers and multimedia designers

Manage team members workload; establish, share and monitor priorities; review their work for strategic alignment and quality

Provide mentorship, identify and suggest relevant professional development opportunities, and adhere to CAI performance management processes

Maintain a team work environment that is respectful and upholds U-M Workplace Values by setting clear expectations for behavior as well as leading team and individual conversations

Qualification

User Experience DesignPrototyping ToolsAccessibility StandardsHTMLCSSUser-Centered ApproachTeam LeadershipStrategic Thinking

Required

Bachelor's or Master's degree in Human-Computer Interaction (HCI), UX Design, Design, or a related field, or the equivalent combination of education and experience

8+ years of progressively responsible, relevant work experience including 2+ years of supervisory experience

Proficiency with design and prototyping tools, e.g., Figma

Proficiency in html and css

Understanding of fundamental design principles, web and mobile design best practices, accessibility standards (WCAG), and responsive design principles

A portfolio demonstrating exceptional UX design skills, strategic thinking, and a user-centered approach to problem-solving

Benefits

Excellent benefits are available, for details, see http://benefits.umich.edu/

Company

University of Michigan

Glassdoor4.3

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Founded in 1817

Ann Arbor, Michigan, USA

10001+ employees