Apply on Employer Site

Discovery Senior Living · 3 weeks ago

Sales and Marketing Assistant

Atlanta, GA

Full-time

Onsite

Entry Level

1+ years exp

Discovery Management Group is part of the Discovery Senior Living family, recognized as a leader in senior living management across the United States. The Sales and Marketing Assistant is responsible for executing sales processes to inspire prospective residents to move into the community, managing inquiries, and achieving occupancy targets.

Health CareReal Estate

Responsibilities

Answers inbound sales calls, engaging with prospects/influencers to ascertain full contact information and perform the first level of discovery process

Greets tours, escorts to the Discovery Room while engaging with the prospects/influencers to create a smooth introduction to the Director of Sales

Manages the customer relationship management system including prospect/influencer data to ensure accuracy and completeness

Produces weekly, monthly, and quarterly sales reports in accordance with a schedule of reports or as requested

Assists daily in visiting model apartment(s) and tour path to ensure the community is ready for company, shows well and meets the model apartment standards including sight, sound, and scent

Makes outbound calls to prospects/influencers that demonstrate effective telephone sales skills resulting in the generation of a tour or mutually agreed upon next step

Monitors sales collateral to ensure inventory levels are appropriate, orders sales collateral through the online portal as needed

Organizes, coordinates, and assists in the planning and execution of the sales event calendar

Conducts tours as needed during sales coverage times or when other sales team members are committed to other prospects/influencers

Administers the “UPs” log as the gatekeeper of all new prospects to ensure equitable distribution of leads to the Director of Sales

Leads coordination and execution of all sales acceleration programs to maximize move ins

Promotes the Resident Referral program and Ambassador Program to support the overall referrals and engagement with prospects

Organizes and manages the “Be Our Guest” Program as needed

Other duties as assigned

Reviews and facilitates the Move-In paperwork with the prospective resident and/or family members

Facilitates and coordinates the Resident Assessment with the clinical team

Oversees and manages the move-in process to ensure a smooth transition into the community

Champion “Red Carpet” move-in process working closely with the Executive Director (ED) and operations team

Ensures all state mandated paperwork and forms are completed on or before the move-in date by the family and/or resident

Coordinates with ED, Business Office Manager (BOM) and Director of Health & Wellness (DHW) the resident’s Administrative Files to ensure it is fully prepared according to state specific regulatory requirements, so lease signing is on the scheduled date without delays