Software Support Specialist jobs in United States
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The Reynolds and Reynolds Company · 8 hours ago

Software Support Specialist

The Reynolds and Reynolds Company is seeking Software Support Specialists to provide technical support to customers. In this role, you will be responsible for resolving software issues and ensuring customer satisfaction.

AutomotiveRetailSales
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H1B Sponsor Likelynote

Responsibilities

Interact with both internal and external customers to deliver a high level of technical support
Serve as the single point of ownership for computer software issues
Responsible for assuring customer satisfaction
Increase your knowledge through various certifications

Qualification

Bachelor's degreeAnalytical skillsCustomer serviceCritical thinkingProblem solvingWritten communicationVerbal communicationTeamwork

Required

Ability to think critically, analytically, and problem solve
Excellent customer service skills
Exceptional written and verbal communication skills
Ability to work in a team environment

Preferred

Bachelor's degree or equivalent technical experience

Benefits

Medical, dental, vision, and life insurance
Company contributions to your HSA
6% match on 401(k)
Paid time off
Onsite dining facility offering complimentary breakfast and lunch
Fitness center
Onsite medical center
Wide variety of sports and social leagues to participate in after work
Volunteering initiatives through our Associate Foundation

Company

The Reynolds and Reynolds Company

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Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2020 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Eric Edwards
Executive Vice President - Chief Technology Officer
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Sheri Robinson
Chief Financial Officer
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Company data provided by crunchbase