GSOC Operator - Security Operations jobs in United States
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Allied Universal · 1 month ago

GSOC Operator - Security Operations

Allied Universal is North America’s leading security and facility services company, offering rewarding careers. The Security Operations Center (SOC) Operator is responsible for monitoring security systems, managing access to facilities, and ensuring the safety and security of all employees and office spaces.

Cyber SecurityInformation TechnologySecuritySoftware
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H1B Sponsor Likelynote

Responsibilities

Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
CCTV System: Operators manage the companies CCTV system and process video footage request
Conduct alarm monitoring
Manage all access report requests in accordance with company policy
Notify the appropriate personnel in an emergency
Liaison between clients, other departments, and company leadership during an emergency
Monitor and control removal of company and personal property
Report all building utility/ service issues as observed and instructed to facilities
Manage the day-to-day requirements for the Companies Anti-tailgating program
Evaluate and recommend improved procedural safety/security protocols or processes
Display exceptional customer service and communication skills
Stay calm in critical or stressful situations
Work flexible schedules, including some nights and weekends
Accurately maintain control of all equipment and keys in the Control Room. Accurately logs all equipment and keys signed out and returned by security

Qualification

Alarm MonitoringCCTV System ManagementAccess ManagementAnalytic SkillsAdvanced Computer SkillsMicrosoft OfficeEffective CommunicationProblem SolvingAttention to DetailTeamwork

Required

Must possess a high school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Work experience must include of the following:
Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
Ability to use logic and reasoning to reach conclusions and approaches to problems
Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
Possession of highly proficient computer skills including Microsoft Office applications
Ability to communicate effectively with IT and Security Systems professionals
Demonstrated ability to operate radio, telephone equipment and/or console monitors
Flexibility to work various shifts and willingness to assist the team when needed
Ability to adapt to a dynamic environment and work under pressure
Comfortable in an environment where there is an expectation for constant learning
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Problem solving skills
Compile, sort, and interpret data
Identify critical issues quickly and accurately
Encourage effective teamwork
Mediate conflict with tact, diplomacy
Handle crisis situations at the client site, calmly and efficiently

Preferred

College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study
Dispatcher (APCO) Certification or equivalent

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

H1B Sponsorship

Allied Universal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase