Voyage Advisory ยท 3 weeks ago
Management Consultant, Claims Business Analyst
Chicago, IL
Full-time
Onsite
Senior Level
7+ years expVoyage Advisory is a consulting firm, and they are seeking a Claims Business Analyst responsible for developing detailed business and functional requirements for claims processing systems. The role involves planning and conducting User Acceptance Testing and providing analytical support for enhancing claims management processes.
AdviceConsultingManagement Consulting
Responsibilities
Lead requirements definitions for complex enhancements and on-going strategic initiatives
Identify and translate business needs into clearly defined requirements
Create documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups
Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations
Lead review sessions for completed business/functional requirements, with key business users focused on gaining consensus and final business approval
Cultivate strong professional relations within business units to thoroughly understand business needs
Collaborate with the development and testing teams to provide subject-matter expertise
Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged
Ensure future solutions are efficient and effective across all business processes, while being consistent across products
Participate in the development and planning of the user acceptance testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase
Work with the business lead and project manager to obtain UAT signoff
Qualification
Required
7+ years of business analysis experience, with 3+ years within the space of property and casualty insurance claims
Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes
Strong experience with the development of detailed business requirements and technical specifications
Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories
Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation
Experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes
Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality
Proven track record for claims system implementation and support
Clear verbal and written skills
Ability to understand communication channels and can escalate appropriately
Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc
Must be proficient with process modeling tools (e.g., Visio.)
Excellent problem-solving and analytical skills
Experience supervising small teams
Strong initiative with the ability to self-manage
Comfortable with ambiguity and able to work through challenges to complete the objectives correctly
Team player who works well with technical and business resources
Able to see tasks through to completion without significant guidance
Personal time-management skills and an ability to meet individual / team deadlines
B.A./B.S. Degree
Preferred
Certified Business Analyst Professional (CBAP) is a plus but not required
Experience with visualization tools is beneficial
Company
Voyage Advisory
Voyage Advisory is a management consulting firm that focuses on strategy, customer experience, and process.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rebecca Caldersmith
Partner Development Manager
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