Heights Finance Corporation · 1 month ago
Financial Service Representative
Heights Finance Corporation is a leading consumer credit lender with over 50 years of expertise in providing credit solutions. The Financial Service Representative role focuses on delivering exceptional customer service, building relationships, and assisting individuals with financial solutions.
FinanceFinancial Services
Responsibilities
Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism
Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell
Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings
Collaborate with customers on past-due accounts, offering solutions and working toward resolution
Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence
Follow all regulatory guidelines and company policies to protect customer information and company assets
Qualification
Required
High School diploma or equivalent required
Preferred
College coursework or degree is a plus
Experience in customer service, sales, or consumer finance is preferred but not required
Benefits
Paid Time Off
Medical
Dental
Vision
401(K) program with company match
Employee Assistance Program
Emergency Relief Fund
Diversity and Inclusion Council
Tuition Reimbursement
Leadership Development Programs
Monthly Bonus Program