Care Management Coordinator (Bilingual Mandarin, Cantonese, Korean, or Spanish) jobs in United States
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Clever Care Health Plan · 2 weeks ago

Care Management Coordinator (Bilingual Mandarin, Cantonese, Korean, or Spanish)

Clever Care Health Plan is one of Southern California’s fastest-growing Medicare Advantage plans, focused on making healthcare accessible for underserved communities. The Care Management Coordinator plays a key role in supporting the Care Management department by assisting with the coordination and management of care activities, ensuring efficient service delivery and compliance with regulatory standards.

Health Care

Responsibilities

Assist case managers with member outreach, including scheduling appointments, conducting assessments, referrals, and providing educational materials. Support case managers in ensuring members’ needs are addressed promptly and appropriately. Ensure all documentation, including member assessments, plans, and case notes, is accurate, up to date, and in compliance with all relevant regulations
Organize meeting schedules, training sessions, and project timelines. Prepare materials for meetings and presentations. Monitor the department’s email and fax inboxes, directing messages appropriately and complete member mailings as assigned
Develop and maintain departmental workflows, ensuring they are up to date with best practices. Review processes and identify areas for improvement to increase efficiency
Extract, analyze, and report on data from various sources, ensuring accuracy and consistency. Create tables, graphs, and reports to track progress, identify trends, and measure performance. Request additional data as needed and maintain data integrity across systems
Ensure all necessary regulatory reports and documentation are prepared on time. Coordinate with staff to ensure timely submissions and follow-up actions
Additional duties, as assigned

Qualification

Bilingual proficiencyMicrosoft Office SuiteCare Management experienceCritical thinkingData managementOrganizational skillsCommunication skillsProblem-solving skills

Required

Associate degree, Administrative Assistant certification, or equivalent experience
Minimum of two (2) years of experience in Care Management or Managed Care settings
Advanced proficiency in Microsoft Office Suite
Strong ability to prioritize tasks, work independently, and make informed decisions in a fast-paced environment
Ability to manage multiple tasks and projects efficiently with minimal supervision
Capable of adapting quickly to urgent situations requiring immediate attention or turnaround
Strong organizational skills with an aptitude for multitasking and problem-solving
Excellent communication skills, both verbal and written
Critical thinking and analytical skills, with the ability to make sound decisions
Demonstrated initiative and ability to handle confidential information with discretion
Bilingual proficiency in Mandarin, Cantonese, Vietnamese, or Spanish, Korean is a plus

Preferred

Located in Orange County or Los Angeles, preferred

Company

Clever Care Health Plan

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Clever Care Health Plan is a healthcare company that provides health insurance for medicare services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2021-11-01Series Unknown

Leadership Team

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Karen Walker Johnson
Interim Chief Operations Officer
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Khaliq Siddiq
Chief Medical Officer
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Company data provided by crunchbase